Come help us build the AWS DevOps Agent to help customers quickly resolve and prevent operational issues in their production systems!
We are seeking a Principal Engineer to join the AWS DevOps Agent team, where you'll play a pivotal role in building agentic AI solutions to accelerate incident response and drive continuous operational improvements for production systems for Amazon-internal and external customers. This role focuses on building our agents that resolve incidents and use past incidents and best operational practices to improve our customers' systems. You will also help lead the strategy for our application map (topology) service.
Your work will directly contribute to advancements in AI-driven developer tools. You will work on a frontier agent, utilizing information retrieval systems, knowledge graphs, and large language models (LLMs).
We operate at the intersection of AI and DevOps, working on solutions that use generative AI technologies to improve the developer experience for builders who develop and operate applications on AWS. We help builders resolve incidents quickly in live systems, and then learn from those incidents to make systemic improvements.
- 10+ years of software development experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 185,400.00 - 309,600.00 CAD annually
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
