Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have in This Role

The IT FinSight Delivery team supports the development and delivery of technology solutions across DTCC's core business lines. As a Principal Scrum Master, you will lead Agile delivery for complex initiatives, enabling high-performing teams to deliver business value through collaboration, continuous improvement, and operational excellence.

This role serves as a trusted Agile leader, coach, and servant leader who drives execution across cross-functional teams while promoting Agile best practices, delivery predictability, stakeholder alignment, and continuous improvement. You will partner closely with Product Owners, technology teams, and business stakeholders to ensure successful delivery of strategic initiatives in a fast-paced, highly regulated environment.

As a senior member of the Agile community, you will mentor teams, foster Agile maturity, remove impediments, manage dependencies, and help build a culture of accountability, transparency, and innovation.

Your Primary Responsibilities

Agile Leadership & Delivery Excellence

• Champion Agile principles, Scrum practices, and continuous improvement across squads.
• Facilitate Agile ceremonies, including Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives, and Scrum of Scrums.
• Coach Product Owners and teams on backlog management, prioritization, and Agile best practices.
• Remove impediments, manage dependencies, and drive delivery alignment across teams.
• Promote team accountability, self-organization, and sustainable delivery practices.

Stakeholder & Delivery Management

• Partner with Product Owners, business leaders, and technology teams to align priorities and objectives.
• Provide transparent reporting on delivery progress, risks, dependencies, and key metrics.
• Support release planning, roadmap execution, and strategic delivery initiatives.
• Coordinate cross-functional activities to ensure successful delivery within agreed timelines.

Coaching & Servant Leadership

• Act as a trusted coach for Product Owners, developers, QA teams, and stakeholders.
• Foster collaboration, trust, and effective communication across distributed teams.
• Mentor Scrum Masters and contribute to the broader Agile community.
• Drive Agile adoption and organizational transformation initiatives.

Governance, Risk & Continuous Improvement

• Ensure Agile delivery processes align with organizational standards and governance requirements.
• Monitor, manage, and mitigate delivery risks and impediments.
• Leverage tools such as Jira and PPM to track delivery progress and maintain delivery transparency.
• Identify opportunities to improve processes, delivery practices, and team effectiveness.

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years of experience in Agile delivery, Scrum Master, Program Delivery, Project Management, or related roles.

Talent Needed for Success

• Deep expertise in Agile methodologies, Scrum frameworks, and Agile delivery practices.
• Strong servant leadership, coaching, facilitation, and conflict resolution skills.
• Experience supporting complex technology delivery programs and cross-functional teams.
• Proven ability to manage dependencies, risks, stakeholder expectations, and competing priorities.
• Strong understanding of software development lifecycle (SDLC), release management, and Agile governance.
• Experience using Jira, Agile delivery tools, and project management platforms.
• Excellent communication, stakeholder management, and executive reporting skills.
• Ability to influence teams and drive organizational change without direct authority.

Preferred Qualifications

• Certified Scrum Master (CSM), PMI-ACP, SAFe, or equivalent Agile certification.
• Experience serving as both Scrum Master and Product Owner proxy in Agile environments.
• Experience supporting cloud transformation, application modernization, or digital initiatives.
• Financial services, capital markets, or other highly regulated industry experience.
• Experience mentoring Scrum Masters and leading Agile maturity initiatives.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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