Job Description

Responsible for the development of Wet/Liquid/Paste dairy systems and dairy flavors for food and dairy industries from concept/opportunity through commercialization (at the customer). This person will be relied upon as an expert related to dairy flavors and emulsions including dairy science research, innovation, development, applications; relating to new product/solution development; but also, for formulation cost-out opportunities, process improvements, new technology scouting. Key driver of organic growth through monetization of the opportunity and innovation pipeline.

Job Duties and Responsibilities:

• Research dairy science, food science and equipment for the purpose of innovating new technologies and the development of intellectual property (IP) for DFA
• Develop new wet and dry dairy systems, dairy flavors, dairy emulsions and solutions using DFA’s plethora of ingredient options and manufacturing capabilities
• Reformulate products and stream-line processes appropriate to reduce cost
• Perform applications testing simulating the customer’s end use to ensure the products developed exceed the customer’s expectations for taste, functionality, and nutrition
• Utilize sensory science tools, available in the Innovation Center, to give data points to the customer demonstrating expectations are met/exceeded
• Perform pilot plant testing to ensure a successful scale-up for DFA manufacturing and ultimately the end customer
• Drive the commercialization of new products by partnering with the process technology team in the plants
• Support the customer in scale up and commercialization to ensure DFA people and products are part of the scale up and launch
• Effectively operate pilot plant equipment, for new products, cheeses, flavors and emulsion systems development.
• Develop effective concepts for benchtop sessions, in partnership with sales, to generate wins with customers
• Support sales in determining customer needs, problems, insights, and strategy that would ultimately require a DFA solution.
• Proactively initiate action plans to maintain, improve and develop the DFA solutions and capabilities
• Inspire and excite DFA customers through demonstration of unique new products and applications that are relevant to their consumers
• Partner with sales to understand customer’s future needs, their brands, and strategies to anticipate new areas of capability development and innovative ideas for end use categories
• Provide technical and applications expertise to support the customer
• Drive opportunities to commercialization internally and close with the customer
• Co-create and effectively utilize the product lifecycle management (PLM) process and adhere to the Scientific Development Standards Process, including version control, development notes and documented learnings
• Effectively utilize CRM (Salesforce.com) as a tool to manage status of the opportunities, project milestones in the pipeline and track KPIs related to the opportunity pipeline continually improving our R&D service to customers, ultimately leading to faster speed-to-market driving increased customer connectivity.
• Collaborate with and influence technical sales, customer support and other stakeholders to “solve for yes”
• Contribute to technical content and make and review presentations for commercialization activities
• Provide effective, timely and relevant reporting to leadership
• Apply strong knowledge of the DFA’s capabilities – including understanding the functional and technical aspects of the products and how DFA’s capabilities differentiate us from others in the industry
• Demonstrate a “never stop learning” mindset and influence others to adopt this mindset
• Active participation in commercial project review by offering guidance and mentorship
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Qualifications

Education and Experience

• B.S. Degree in food, dairy or biological science related discipline
• Masters or PHD desirable
• 8+ years of industry experience in R&D
• Proven career advancement in dairy flavors, natural, process and cheese sauces and products
• Demonstrated staff leadership attributes or staff management experience
• Proven successful track record in new product development with multiple examples of commercialized products/solutions directly or under your leadership
• Desired areas of expertise:
  • Fermentation and enzyme modification of dairy products and ingredients for flavor and functionality improvement or development
  • Knowledge of flavor compounding utilizing paste and liquid flavor systems
  • Working and advanced knowledge of natural, processed cheeses and dairy sauces’ manufacturing
  • Excellent knowledge of dairy flavors application across the food and dairy industries and market segments
  • Ability to create paste, liquid and dry flavor formulations and products
  • Dairy science and Dairy Microbiology

Knowledge, Skills and Abilities

• Food safety programs and food safety by design
• Food regulatory & labeling laws including both: USDA & FDA
• Strong leadership and team building abilities
• Exceptional communication skills
• Ability to solve complex customer demands and problems
• Self-driven and committed to hands on work habits
• Ability to initiate, drive and adapt to change
• Ability to balance heavy workload and manage multiple tasks
• Must have the ability and capability to interact and communicate with the most senior levels of the organization
• Able to read, write, and speak English

Travel:

• 15%-25% (1-2 times per quarter)

An Equal Opportunity Employer including Disabled/Veterans