Principal QA – AI & Conversational Systems
Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results
Lead evaluation of AI-driven voice bots, agent assist, and summarization systems.
Design LLM validation frameworks ensuring accuracy, safety, and latency compliance.
Drive responsible AI and bias testing standards.
Core Responsibilities
Hallucination detection and response accuracy scoring.
RAG and knowledge grounding validation.
Synthetic call testing and AI load benchmarking.
Prompt robustness and fallback validation.
Sensitive data leakage and AI compliance testing.
Ideal Background
Experience in LLM or conversational AI testing.
Hands-on exposure to AI evaluation metrics.
Strong understanding of AI safety and bias validation.
Experience designing AI testing frameworks.
At Codvo.ai, we specialize in leveraging artificial intelligence, cloud, and data to solve complex business problems and drive innovation. Our passion for innovation drives us to deliver solutions that not only meet but exceed your unique business needs, fostering smarter, more productive teams. Here’s why our approach has earned widespread acclaim from our clients:
67 Customer NPS: Our Net Promoter Score is a testament to the high level of satisfaction and loyalty among our clients. It underscores our ability to deliver quality and value through our specialized services, making us a preferred partner for businesses looking to leverage AI and data for competitive advantage.
78 Employee NPS: The satisfaction and engagement of our team directly influence the quality of service we provide. Our high employee NPS signifies a motivated, dedicated team that's committed to excellence. This positive work culture ensures that we can deliver exceptional AI-first engineering and enterprise data application services to you.
Our approach goes beyond traditional software development; we're dedicated to partnering with you to harness the power of AI and data. The combination of our high trial and engagement success rates, extensive experience, and positive feedback from both clients and employees positions us as more than just a service provider. We're your trusted ally in navigating the complexities of today's digital landscape, committed to transforming your vision into a reality with cutting-edge AI and data solutions.
