At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Cortex XCOR is Palo Alto Networks' observability platform optimized for containerized environments. It optimizes costs, reduces data complexity by up to 89%, and enables faster issue remediation for industry leaders like DoorDash, Affirm, and Zillow.
XCOR Digital Experience Monitoring (DEM) directly connects end-user experience insights with underlying backend observability, answering a question infrastructure dashboards cannot: are my users having a good experience? A slow service stops being a one dimensional chart and becomes a representation of a slow path through checkout: from the user who experienced it, to the service, the deploy, and the query responsible. By integrating synthetic and real-user data into the broader service stack, XCOR allows teams, from SREs to executives, to trace user-impacting issues from symptom to root cause seamlessly.
DEM has two sides. Real user monitoring tells you what your customers experienced on their device, their network, their browser, in the moment it mattered. Synthetic monitoring tells you whether the journeys you care most about work right now, tested deliberately and continuously, from the places your customers are, whether or not anyone happens to be using them.
We are looking for a Principal Product Manager to own synthetic monitoring for Cortex XCOR. You will translate front-end testing requirements from SREs and frontend developers (browser click-paths, multi-step API journeys, and underlying protocol checks) into a unified product that can be defined as code and executed globally or within customer networks.
In collaboration with the RUM team, you will unify synthetic and real-user monitoring data so that synthetic failures seamlessly correlate with affected user cohorts.
This is an early-stage build role where you will drive the core decisions defining the product.
You are joining while the product is still being designed. That is the point of the role, and it sets the pace.
In your first 30 days, you will analyze the market, engage in active design discussions, meet with customers, and identify key gaps to establish ownership of the product strategy.
Within six months, you will establish a competitive product offering, defining key performance metrics, addressing critical competitive gaps, and delivering a sequenced plan for the team to build against.
This suits someone who is energized by an empty page and a short runway, and who can hold a strong opinion about a product that does not exist yet.
You'll need:
US - Remote
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$176,800.00 - $286,000.00/yr
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before. For more information, visit www.paloaltonetworks.com.
