Job Description
Lead the transformation of enterprise decision-making at Amazon by building the Amazon Sentiment Analyzer (ASA), a premier intelligence hub for Amazon’s senior leaders across the Stores and Devices Organization. As Principal Product Manager for ASA, you'll own the product strategy and execution for an intuitive interface that provides real-time access to CX and business intelligence insights derived from over 5 billion customer, seller, and operational interactions annually. This is a high-visibility role with exposure to Amazon's senior leadership, including VPs across retail categories, operations, and product teams. You'll be responsible for bridging the gap between leadership intuition and data-driven evidence, enabling faster strategic decisions that directly impact customer experience.
Key job responsibilities
• Own the end-to-end product strategy for ASA, from current pilot phase through enterprise-wide deployment across Amazon's leadership ecosystem
• Define and execute the product roadmap that transforms ASA into an essential daily workflow tool for senior leaders
• Drive the integration strategy with relevant tools, systems and processes to embed ASA into critical decision-making forums
• Partner with senior leadership to identify high-impact use cases and measure success through reduced decision-making time and increased insight exploration
• Design and execute a comprehensive GTM strategy; Define success metrics and KPIs that demonstrate ASA's impact on decision-making speed and quality
• Drive user research and feedback collection from senior leaders to continuously improve the conversational AI interface and insight delivery
Basic Qualifications
- 10+ years of product or program management, product marketing, business development or technology experience
- Experience owning feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Bachelor's degree in engineering, management, or technology
Preferred Qualifications
- Experience owning technology products
- Experience delivering results for large, cross-functional initiatives/projects
- Experience in machine learning, data mining, information retrieval, statistics or natural language processing, or experience in computer architecture
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
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https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
