Job Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

About the role

Base Technologies is the foundational capability subdomain of Nexus — IFS's central hosting and services platform, the shared runtime and operational backbone that powers IFS.ai and the broader IFS product suite.

Today that's Red Panda and Kafka for event streaming, and the NATS evaluation for next-generation messaging. Tomorrow it's whatever new shared capability the platform needs to package and serve — external API gateways, email and notification services, shared storage, shared workflow engines, anything that isn't a database, isn't a cluster, and isn't identity, but is a capability that multiple product teams should be able to consume on demand without reinventing it.

We're looking for a Domain Owner for Base Technologies a hands-on technical leader whose real specialisation is platform engineering as a product — someone who understands how to take a raw piece of technology and wrap it into a capability that product teams can adopt easily, safely, and at scale.

This is a Principal-level Architect / Team Lead role. You'll own the Base Technologies subdomain end-to-end — strategy, architecture, delivery, and team health. You'll partner with your Program Manager, with the Database and Infrastructure domain leaders, and with engineering leadership across the product teams who consume your platforms.

We care about the quality of your experience, not just the years. A senior engineer with four years of deep, deliberate platform-engineering work is more interesting than someone with fifteen years of incidental exposure.

Above all, this role is for someone with high agency — a genuine self-starter who sees an open canvas and wants to put their own stamp on it. You won't be handed a detailed playbook. You'll be handed a team, a strategic mandate, a technology portfolio that's part-formed and part-waiting-to-be-defined, and the trust to shape it.

What you'll own

The Platform Product Mindset

• Treat every technology in the subdomain as a product — with users (product teams), a contract, a lifecycle, and an adoption story.
• Build self-service capabilities that teams can consume without tickets, without meetings, and without hand-holding.
• Define and enforce golden paths — the well-trodden, well-supported way to use each capability — while leaving room for edge cases to be handled deliberately.
• Invest in developer experience clear contracts, examples, integration templates, documentation, and office-hours support rather than bespoke engagement.
• Measure adoption, reliability, and the cost per team — and make that visible to the organisation.

Architecture & Delivery

• Architect and evolve the current Base Technologies portfolio: Red Panda and Kafka for event streaming today, NATS under evaluation for tomorrow.
• Own the decision framework for adding new capabilities to the subdomain — what belongs here, what belongs in a product team's stack, when to build vs buy, and when to retire something.
• Plan for the next wave of shared capabilities as platform needs emerge — e.g. external API gateways, email / notification services, shared workflow or job-orchestration services, shared storage patterns.
• Resolve the existing technical debt: inconsistent operational patterns across Red Panda and Kafka, DR gaps, capacity management by gut-feel rather than telemetry, and a long tail of non-production-ready configuration from earlier adoption waves.
• Define and evangelise integration patterns — event-driven designs, schema governance, idempotency, observability hooks.

Platform Engineering Fundamentals

• Declarative, GitOps-style configuration for every capability the domain offers.
• Automation-first provisioning, patching, scaling, and DR — R&D does not operate production directly, so operational excellence has to be baked into the platform itself, not left to manual runbooks.
• Partner with the infrastructure team (who own the AKS fabric) to deploy your capabilities cleanly onto the cluster platform, and with the operations function on the live-service side.
• First-class observability for everything the subdomain runs — metrics, logs, traces, SLOs.

Technical Leadership

• Lead and mentor the subdomain squad — around a dozen engineers working alongside an embedded Engineering Lead.
• Own the overall quality of technical output from the squad — design standards, code review culture, test coverage, operational readiness — you set and uphold the bar.
• Work closely with your Program Manager to sequence and schedule delivery across the active portfolio.
• Collaborate closely with adjacent Domain Owners — databases, infrastructure, developer-tooling, and the product-side consumers of your platforms.
• Champion modern standards for messaging and platform capabilities (CloudEvents, schema registries, idempotency, exactly-once semantics where appropriate) without being fashion-driven.

Strategy & Roadmapping

• Own the Base Technologies roadmap — aligning it with Nexus platform priorities, cost targets, and customer requirements.
• Run credible evaluations of emerging technologies (NATS is the current example) — structured trade-off analysis, not vendor theatre.
• Contribute to broader platform strategy as part of the primary domain leadership group you'll belong to.

Qualifications

What we're looking for

Must-have

• Platform engineering experience — you've worked on an internal developer platform, a paved-road team, or a shared-services organisation that treated its output as a product for other engineers to consume.
• Deep, demonstrable experience with at least one modern messaging / event-streaming platform at scale — Kafka, Red Panda, NATS, Pulsar, RabbitMQ, or similar.
• Strong grasp of the platform-as-a-product playbook — golden paths, self-service provisioning, developer experience, adoption metrics, internal SLAs.
• Deep production experience on a major cloud — Azure preferred (AKS-hosted workloads, Key Vault, managed storage, Front Door); AWS/GCP transferable.
• Strong software engineering foundations (Java, Go, Python, or similar server-side languages). This is a technical leadership role — you still read and write code.
• Kubernetes-native operational experience — Helm, operators, CRDs, stateful workloads.
• Experience leading and mentoring engineers — either as a tech lead, principal, or hands-on engineering manager.

Nice-to-have

• Experience building and running capability services beyond messaging — e.g. API gateways, email / notification platforms, workflow engines, shared storage services.
• Exposure to observability tooling (Prometheus, Grafana, OpenTelemetry, Datadog, Splunk).
• Experience with change data capture, schema registries, stream processing (Kafka Streams, Flink).
• Background in compliance-heavy environments (SOC 2, ISO 27001, FedRAMP).
• Contributions to open-source platform or messaging projects, or published writing / speaking on platform engineering topics.

How you work

• Product thinking. You treat internal engineers as customers, not ticket sources.
• Automation-first. If you find yourself doing the same thing twice, you're looking for how to codify it.
• Pragmatic. You balance ideal architecture with what's deliverable, and you know technical debt is a choice — you make that choice deliberately.
• Collaborative. Base Technologies is a cross-cutting concern; you influence rather than mandate, and you build allies across engineering and product.
• Clear communicator. You can explain a nuanced trade-off to a non-technical stakeholder and get them to the right decision.
• Team-focused. You grow the engineers around you. The squad's output is your output.

Why this role

• Genuine platform ownership. You aren't a cog — you own the subdomain, set direction, and decide what goes in it.
• Strategic leverage. Platform engineering is a multi-year programme at IFS. Your work underpins every service running on Nexus and shapes how product teams consume shared capabilities for years to come.
• A team to build on. The squad has strong engineers and a capable Engineering Lead — you'll focus them and sharpen their impact.
• Modern stack, real scale. Azure AKS, Red Panda, Kafka, OpenTelemetry, and whatever comes next — serving hundreds of customers across the IFS product suite.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.