Job Description

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About your new role:

CommandLink owns and operates its own network infrastructure, and this role carries real weight inside that model. We're looking for a leader who sits at the intersection of infrastructure builder, product strategist, and commercial operator: someone who has configured BGP sessions in a colo cage, negotiated carrier and data center contracts, and knows how to package all of it into a product line that sales can quote and operations can support.

This role takes an existing strategic direction in private connectivity, cloud interconnect, and transport services and brings it stronger technical ownership, operational structure, and commercial focus. The portfolio spans private point-to-point transport, cloud interconnect (including Azure ExpressRoute, AWS Cloud/Direct Connect), data center interconnect, IP transit, wavelength services, dark fiber, and carrier interconnect. The expectation isn't to follow a fully defined playbook; it's to improve it, fill in the gaps, and scale a capable infrastructure into a more profitable, more repeatable service portfolio.

What You’ll Do:

Connectivity Infrastructure

• Design and expand private connectivity and interconnect capabilities across strategic data centers, cloud onramps, carrier hotels, and customer aggregation points.
• Own edge node deployments end to end: hardware selection, redundancy design, routing, monitoring, documentation, and lifecycle management.
• Build scalable network architectures for point-to-point connectivity, cloud interconnect, private WAN transport, data center interconnect, IP transit, wavelength services, and dark fiber.

Cloud Interconnect & Private Transport

• Expand CommandLink's private cloud connectivity offerings, with a focus on Azure ExpressRoute and comparable direct interconnect models.
• Define provisioning standards for cloud circuits, VLANs, BGP sessions, routing policy, bandwidth options, redundancy models, and customer handoffs.
• Build repeatable service models for private transport, data center interconnect, and multi-location private connectivity.

Carrier, Data Center & Vendor Strategy

• Source and negotiate data center presence, colocation, cross-connects, Ethernet transport, wavelength services, dark fiber, IP transit, and carrier relationships.
• Identify cost-effective expansion opportunities and help define long-term infrastructure growth priorities.
• Evaluate commercial models for wholesale connectivity, bundled transport, and service-integrated network offerings.

Product Development & Commercialization

• Translate technical infrastructure capabilities into clearly defined, repeatable, sellable product offerings.
• Define service packages, pricing inputs, operational handoff requirements, and support standards for the connectivity and transport portfolio.
• Collaborate with sales, operations, engineering, and finance to bring enhanced services to market and establish internal quoting and delivery standards.

Technical Operations & Enablement

• Install, configure, and troubleshoot routers, switches, BGP sessions, VLANs, QinQ, VRFs, cross-connects, and transport circuits.
• Develop operational runbooks for provisioning, monitoring, escalation, maintenance, and vendor coordination.
• Train sales, engineering, implementation, and support teams on how to design, quote, provision, and support the expanded portfolio.

What You Bring:

• Direct background building or operating network infrastructure at a carrier, MSP, data center provider, ISP, or managed connectivity provider.
• Hands-on proficiency in BGP, VLANs, QinQ, VRFs, Layer 2/3 transport, IP addressing, routing policy, redundant network design, and customer handoff design.
• Experience deploying routers, switches, circuits, and cross-connects in data center or colocation environments.
• Experience with private cloud connectivity, including Azure ExpressRoute or equivalent direct cloud interconnect models.
• Working familiarity sourcing and managing data center providers, carriers, fiber providers, transport vendors, and hardware partners.
• Demonstrated ability to translate infrastructure capabilities into commercial products: pricing, margins, vendor cost, contract terms, and operational delivery models.
• Comfortable operating in a fast-moving, entrepreneurial environment where the direction exists but needs sharper structure, ownership, and scale.

Preferred Experience

• Background expanding an existing network product line or infrastructure-based service portfolio.
• Experience with network automation, APIs, orchestration, or self-service provisioning.
• Familiarity with optical networking, DWDM, carrier Ethernet, or metro fiber.
• Customer-facing experience in technical sales, solution architecture, or pre-sales engineering.
• Familiarity with service provider billing models: usage-based pricing, port-based pricing, wholesale/resale structures, and bandwidth commitments.
• Certifications such as CCNP, CCIE, JNCIP, JNCIE, or Azure Network Engineer (or equivalent real-world experience).

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.