Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Principal Member of Technical Staff to join our Posting team within the Revenue Cycle Management R&D organization in Chennai.

Team summary:

athenaCollector is a cloud-native, AI-enabled Revenue Cycle Management (RCM) platform that streamlines the end-to-end claims lifecycle and downstream revenue operations for provider customers. Built on a modern, highly scalable stack, the platform combines a rules-driven claims engine to automate triage, reduce denials, and improve first-pass acceptance. athenaCollector provides sophisticated AR follow-up workflows, remittance processing, and payment posting—automatically reconciling remittances, routing exceptions, and surfacing prioritized worklists so teams can focus on high-value recovery. With real-time, explainable analytics and rigorous healthcare security and compliance controls, athenaCollector helps providers accelerate reimbursements, maximize revenue, and concentrate on patient care.

At athenahealth, we are committed to becoming the healthcare backbone by building intelligent, scalable solutions that simplify healthcare operations and help providers focus more on patient care. This role is ideal for a strong technologist who can combine deep software engineering expertise with an understanding of how modern technologies, including AI/ML, can improve business workflows and customer experience.

About You

You are a strong technologist with a passion for solving complex business and engineering problems at scale. You bring a growth mindset, learn quickly, thrive in fast-paced environments, and take end-to-end ownership of outcomes.

You are comfortable working on business-critical financial systems that require high levels of correctness, reliability, scalability, and maintainability. You also understand how automation and intelligent systems can be applied thoughtfully to improve workflow efficiency and reduce manual effort.

Key Responsibilities

· Design and build robust software solutions for the Posting team within the broader RCM platform.

· Develop products and services that support critical revenue workflows involving payments, posting, reconciliation, transaction processing, and financial data movement.

· Convert business requirements and user stories into scalable technical designs and working software.

· Deliver high-quality software aligned with R&D expectations for security, performance, reliability, longevity, and integration testing.

· Contribute to improving workflow efficiency through thoughtful use of automation, data, and AI/ML-driven approaches where appropriate.

· Support solutions that help improve categorization, routing, and reduction of manual customer or operational touches.

· Work across the software development lifecycle, including design, development, testing, deployment, and support.

· Estimate development work and contribute effectively within Agile teams.

· Follow and influence coding standards, architectural patterns, and engineering best practices.

· Collaborate across engineering, product, operations, and domain stakeholders to solve complex revenue cycle challenges.

Typical Qualifications

· 12–18 years of experience in software engineering.

· Bachelor’s degree or equivalent practical experience in Computer Science, Engineering, or a related field.

· Strong software engineering and computer science fundamentals.

· Hands-on experience in one or more programming languages such as Java, Perl, Python, and TypeScript/JavaScript.

· Experience working in an Agile environment and across the SDLC, including development, deployment, and production support.

· Strong understanding of Unix/Linux, SQL, NoSQL, and related technologies.

· Experience with PostgreSQL and relational database design for enterprise applications.

· Experience designing and developing solutions on AWS.

· Experience building and operating applications in AWS environments using ECS/EKS.

· Familiarity with version control and collaboration tools such as Git and Bitbucket.

· Experience with object-oriented programming, relational databases, distributed systems, and RESTful APIs.

· Demonstrated experience leading or developing high-quality, enterprise-scale software products using a structured development lifecycle.

· Familiarity with modern AI/ML concepts and interest in applying them to workflow automation, categorization, and operational efficiency is preferred.

· At athenahealth, you will have the opportunity to work on meaningful problems at scale, build technology that supports critical financial workflows, and help improve the experience of healthcare organizations through engineering excellence and innovation.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity