We are the Windows Servicing and Delivery (WSD) organization, dedicated to keeping over 1.8 billion Windows devices secure and productive by delivering timely updates and innovations to all versions of Windows. Our work helps to protect users and their mission critical infrastructure in a fast-changing security landscape. We create and support new business opportunities across Microsoft, especially with the large and growing Windows installation base. We build delightful experiences for our customers and build products and solutions to empower our commercial and enterprise customers to keep their devices secure, compliant and up to date with latest innovations in Windows.
This Princiapl Lead Technical Program Manager (TPM) role represents an opportunity to develop and operate a massive at-scale service, to protect customers and Microsoft cloud infrastructure while also building and supporting new businesses and business growth across the company. You will lead a high performing team, responsible for keeping our customer base secure, improving the reliability of the platform, addressing customer reported issues, building data insights, and developing features to light up new scenarios and devices in the Windows ecosystem. This is truly a “protect the planet” role! .
The candidate is a technical leader who can bring the best of a very talented group of technical and passionate people across the globe, and is able to attract, develop, and grow talent through empathy and clear accountability. As an AI-First leader, you incorporate and coach your team on the responsible and effective application of AI-assisted methodologies throughout engineering execution and product management.
We value passion, creativity, drive, agility, accountability, and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions. If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we would love to hear from you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Qualifications
Required Qualifications:
Preferred Qualifications:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.