Job Description

Requisition ID: 97613

Do you want to create innovative solutions that deliver real value to customers? At FPL Energy Services (FPLES), you’ll join a dynamic team driving smart, reliable, and affordable offerings—from LED lighting to home protection, HVAC, fiber, and more. Be part of a business that thrives on innovation, customer focus, and a culture of excellence. Join us and help shape the future of energy services.

Position Specific Description

The Technical Business Analyst serves as the bridge between business stakeholders and technology teams by analyzing business processes, data, and system relationships across enterprise applications. This role requires strong analytical and technical skills to extract, analyze, and interpret data from multiple platforms, including Salesforce, SAP, CIS, and SQL Server. The ideal candidate will be capable of writing and executing SQL queries, creating reports and dashboards, performing data analysis, documenting requirements, and supporting enterprise data management initiatives. The Technical Business Analyst will play a critical role in enabling data-driven decision-making by translating complex business needs into actionable insights and technical solutions.

Key Responsibilities

Serve as the primary liaison between business stakeholders and technology teams by gathering, analyzing, and documenting business, functional, and data requirements. Translate business needs into technical solutions through data analysis, process mapping, and detailed specifications. Write and execute SQL queries to extract, validate, reconcile, and analyze data from multiple enterprise systems. Develop reports, dashboards, KPIs, and data visualizations that provide actionable insights and support operational, financial, and strategic decision-making. Collaborate with business users to identify trends, improve reporting capabilities, and drive data-driven decisions across the organization.

Analyze and document complex data structures, including databases, schemas, tables, columns, and relationships across Salesforce, SAP, CIS, SQL Server, and related enterprise systems. Develop data mappings, perform data validation and reconciliation, and support data migration and ETL activities to ensure data accuracy and integrity. Partner with business and technical teams to troubleshoot data issues, identify process improvements, and ensure successful testing and implementation of new solutions. Maintain a strong understanding of end-to-end business processes and how data flows across applications, enabling the organization to leverage enterprise data effectively for reporting, analytics, and continuous improvement initiatives.

The Ideal Candidate will have:

• Bachelor's degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related field.
• 10+ years of experience as a Technical Business Analyst, Business Systems Analyst, Data Analyst, or similar role.
• Strong SQL skills with the ability to write, execute, and troubleshoot complex queries.
• Strong understanding of relational databases, data modeling, and database design concepts.
• Experience gathering, documenting, and analyzing business and system requirements.
• Experience developing reports, dashboards, and data visualizations.
• Ability to analyze and understand data relationships across multiple enterprise systems.
• Experience validating, reconciling, and troubleshooting data issues.
• Working experience with Agile Scrum methodology, including requirements gathering, user story creation, backlog grooming, sprint planning, sprint reviews, retrospectives, user acceptance testing (UAT), and collaboration with cross-functional teams using tools such as Jira and Confluence.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with both business and technical stakeholders.

Preferred Qualifications

• Experience working with Salesforce data models, reporting, and analytics.
• Experience with SAP business processes and data structures.
• Knowledge of ETL processes, data migration, and data reconciliation methodologies.
• Experience with business intelligence and reporting platforms such as Power BI, Tableau, or SSRS.
• Knowledge of data governance and data quality best practices.
• Experience supporting enterprise data and reporting initiatives across multiple business domains.

Technical Skills

• Strong SQL and data analysis skills.
• Knowledge of relational databases, data modeling, and database design concepts.
• Experience with SQL Server and enterprise reporting tools.
• Understanding of databases, schemas, tables, columns, and data relationships.
• Experience analyzing and reconciling data across Salesforce, SAP, CIS, and other enterprise systems.
• Experience developing reports, dashboards, KPIs, and data visualizations.
• Knowledge of data migration, ETL concepts, and data validation processes.
• Proficiency with business analysis and collaboration tools such as Jira, Confluence, Visio, SharePoint, and Microsoft Excel.

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

• Demonstrates a strong familiarity with business processes that are in their area of business focus
• Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
• Applies advanced analytical skills within functional area to decompose work into manageable value-based units
• Responds to requests, identifies conflicts, and makes recommendations where needed
• Devises or modifies procedures to solve complex problems
• Uses knowledge of business processes to identify interdependencies and functional gaps
• Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
• Contributes to the application testing process (directly or to support end users)
• Creates and updates documentation, as appropriate, for selected project framework
• Maintains a familiarity with market trends in technology
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor’s or Equivalent Experience
• Experience: 6+ years

Preferred Qualifications

• None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Information Technology

Organization: FPL Energy Services, Inc

Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.