Job Description

Our Company

BrightSpring Health Services

We are seeking a highly experienced Principal Enterprise QA Architect to define and lead the quality strategy for our AI Health Cloud platform. This is a senior leadership role responsible for architecting enterprise-wide quality engineering, test automation, and validation frameworks across AI/ML platforms, healthcare data pipelines, and cloud-native applications.

You will operate at the intersection of platform architecture, AI/ML systems, and healthcare compliance, ensuring that all solutions—from APIs and microservices to LLM-powered workflows—are highly reliable, secure, explainable, and production-ready.

This role extends beyond traditional QA into Quality Engineering, AI validation, and continuous verification at scale.

Responsibilities

• Define and lead end-to-end quality architecture across platform, data, AI/ML, and applications
• Establish enterprise QA standards, frameworks, and governance models
• Design validation strategies for LLMs, RAG pipelines, vector databases, and agent systems
• Architect testing strategies for microservices, APIs, and distributed systems
• Lead development of enterprise automation frameworks
• Ensure compliance with HIPAA, CMS, NCQA and security standards
• Collaborate with architects, product, and engineering teams
• Implement observability-driven quality and continuous improvement

Qualifications

• 15+ years in QA, Quality Engineering, or Test Architecture
• Strong experience in cloud-native systems and automation frameworks
• Experience with AI/ML validation and testing
• Deep knowledge of healthcare data and interoperability standards
• Expertise in DevOps, CI/CD, and MLOps
• Strong leadership and stakeholder management

Preferred Qualifications

• Experience with LLM validation and Responsible AI
• Familiarity with RAG, vector databases, and agent frameworks
• Experience in healthcare quality programs (HEDIS, Stars)
• Advanced degree in relevant field

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.

Additional Job Information

Success Metrics

• Platform reliability and defect reduction
• Improved AI model trust and performance
• Increased automation coverage and faster releases
• Strong regulatory compliance

Why Join Us

• Lead the future of AI quality in healthcare
• Work with top-tier engineers, clinicians, and AI teams
• Solve complex AI safety and compliance challenges
• Competitive compensation and flexible work environment