The Walt Disney Company

Principal Digital Product Manager

The Walt Disney Company  •  Urayasu, JP (Onsite)  •  3 hours ago
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Job Description

Job Posting Title:

Principal Digital Product Manager

Req ID:

10155223

*The position is a contract position with possibililty for renewal

PrincipalDigitalProduct Manager

This role is a senior individual contributor within the Walt Disney Attractions Japan (WDAJ) Technology & Digital team, serving as a strategic product management lead and trusted liaisonto Oriental Land Company (OLC) across both Theme Park and Cruise businesses.

Positioned at the intersection of product strategy, technology integration, and cross-organizational alignment, this role supports OLC in shaping high-quality digital and technology-enabled guest and cast experiences. It plays a critical role in bridging DisneyExperiences’global digital ecosystem with OLC’s locally owned products and operations, ensuring alignment with Disney standards while respecting OLC’s ownership model.

This position does not hold final decision-making authority, product ownership, ordeliveryaccountability All such responsibilitiesremainwith OLC’s business and technology leadership.
Instead, the role focuses on enabling high-quality product decisions, clarity, and alignment, through structured product leadership, technical insight, and strategic advisory.

Core Focus Areas

  • Strategic Product Leadership & Advisory
    Guideand influenceproduct vision, roadmap development, prioritization, and trade-offs to support OLC decision-making.

  • Global Product Integration & Alignment
    Connect OLC efforts with Disney’s global platforms, standards, and best practices to drive consistency, reuse, and operational efficiency.

  • Cross-Organizational Liaison
    Act as a key interface between OLC teams and DisneyExperiencesstakeholders globally (US, Europe, Asia), ensuring alignment across product, engineering, data, design, and operations.

  • Clarity & Decision Enablement
    Structure complex business and technical topics into actionable insights, including dependencies, risks, and trade-offs for executive stakeholders.

  • Experience Quality & Consistency
    Advocate and influence adoption of Disney’s digital experience principles and product standards across guest-facing and cast-facing systems.

  • Capability Building & Innovation
    Promote adoption of emerging technologies (including AI) and modern product management practices to enhance OLC’s digital capabilities.

Scope

  • Supports both Theme Park and Cruise businesses(~40% / 60%)

  • Operates across multi-site, cross-regional environments

  • Requires occasional travel (1–2 times per year)

Ideal Candidate

A senior product leader who excels at:

  • Drivingimpact andalignment without authority

  • Navigating complex, multi-organization environments

  • Connecting strategy, technology, and execution

  • Influencing senior stakeholders across companies and regions

Key Responsibilities

  • Serve as a product management liaisonbetween OLC Technology, Digital, and Systems teams and Disney global teams

  • Provide structured product leadership and advisorywithout assuming ownership of delivery or final decisions

  • Support leadership in strategic presentations, workshops, and executive alignment sessions

  • Partner with OLC stakeholders tosupport

Definingproduct vision, goals, and success metrics

Structuringand refine roadmaps, sequencing, and priorities

Translatingbusiness needs into clear product and system requirements

Connectingwith Disney global SMEs across domains

  • Drive alignment with Disney by:

Promoting product management standards, artifacts, and review practices

Aligning to technical standards, platforms, and experience principles

Identifyingopportunities for reuse, integration, and consistencyacross regions

  • Act as an integration point across initiatives, ensuring awareness of:

Dependencies across systems and teams

Risks, constraints, and trade-offs

Alignment between business, engineering, and vendor teams

  • Review and provide structured feedback on:

Product strategy, scope, and requirements

Feature definitions and experience flows

Delivery plans and prioritization approach

  • Support cross-functional collaboration across:

Disney and OLCtechnology and digitalstakeholders

Engineering, infrastructure, and platform teams

External partners and vendors

  • Document and articulate:

Disney’s product capabilities, workflows, and dependencies

Disney’stechnology and platform landscapes

Integration opportunities across ecosystems

  • Translate complex technical and product topics into clear, actionable communicationfor both technical and non-technical audiences

  • Research and share insights on:

Emerging technologies (AI, connected services, digital platforms)

Industry trends in theme parks, cruise, and hospitality

Global Disney product practices and innovations

  • Support knowledge sharing through training, workshops, and cross-team communication mechanisms

Note:This position does not directly own product delivery, backlog execution, or final prioritization decisions.

Qualifications

Required Qualifications

  • 8+ years of experiencein product management, product design, or digital/technology-driven services, including complex platforms or ecosystems

  • Proven ability to define and influence product strategy, vision, and roadmapsin environments where ownershipresideswith OLC

  • Demonstrated ability to influence stakeholders and drive alignment without direct authorityacross cross-functional and cross-company teams

  • Experience working closely with engineering, infrastructure, platform, and business teamsto address complex technical and operational challenges

  • Strong experience in distributed, cross-regional, and multi-stakeholder environments

  • Excellent communication skills in both English and Japanese, with the ability to bridge technical and business discussions effectively

  • Ability to manage ambiguity, competing priorities, and evolving requirementswith structured thinking and clarity

  • Strong analytical skills and structured problem-solving ability, using data and insights to support decision-making

  • Proven ability to engage and influence senior stakeholders, including OLC leadership, partners, and vendors

  • High levelof professionalism, collaboration, and integrity, aligned with Disney values

Preferred Qualifications

  • Experience in global or multi-site digital product ecosystems, including integration across varied operating models and technology stacks

  • Experience supporting product integration, standardization, or cross-platform alignment initiatives

  • Industry experience in hospitality, travel, cruise, theme parks, or large-scale consumer digital platforms

  • Familiarity with:

Mobile and web applications

Travel / eCommerce platforms

Omnichannel guest experiences

AI-enabled tools and personalization

  • Experience working with platform and engineering teams on integrations, including APIs, shared services, and data flows

  • Experienceestablishingor improving product management practices, processes, and artifacts

  • Ability to document and communicate end-to-end product capabilities and system landscapes

  • Understanding of infrastructure constraints, system dependencies, and delivery trade-offs

  • Experience in strategy or technology consulting, with strong skills in:

Structured problem solving

Executive communication

Stakeholder alignment

  • Exposure to connected systems(IoT, onboard systems, location-based services)

  • MBA or equivalent advanced degree is a plus

Role Characteristics (Summary)

  • Not a final product owner or decision-maker

  • Acts as a trusted product leader and strategic liaison to OLC

  • Focused on alignment, integration, and decision enablement

  • Strong emphasis on cross-organizational coordination and clarity

  • Operates across global Disney and local OLC ecosystems

  • Supports both Theme Parkand Cruisebusinesses (40/60)

  • Involves periodic travel (1–2 times per year)

Job Posting Segment:

Walt Disney Attractions Japan

Job Posting Primary Business:

Digital Business

Primary Job Posting Category:

Product Management

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Chiba-ken, Japan

Alternate City, State, Region, Postal Code:

Date Posted:

2026-08-06

The Walt Disney Company

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences.

Our mission is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make us the world’s premier entertainment company.

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Burbank, CA
Year Founded
Unknown
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