Job Description

What You'll Lead

Months 1-6: Design Through Active Validation

• Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries
• Design operating model, service catalogue, and governance frameworks based on stakeholder input
• Launch POCs testing Version 1.0 methodologies with willing participants
• Refine approaches based on real project evidence, not theoretical discussions
• Build champion network through demonstrated results and peer advocacy

Months 7-12: Scale and Transfer

• Roll out proven methodologies across organization with comprehensive training
• Transition accountability to Senior PMO Director who shadowed the design work
• Ensure knowledge transfer through coaching and progressive responsibility handover
• Establish sustainable operations with quarterly advisory support model
• Launch enablement with technology

Your Key Challenges

Complex Stakeholder Dynamics: Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate.

Technology Strategy Decisions: Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly.

AI and Automation Opportunity Identification: The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement.

Enable Vendor Strategy: Supporting the client's goal to internalize some of contractor spend through strategy and execution.

What We Need

Transformation Track Record:

• 15+ years building PMO capabilities in global matrix organizations
• Proven success moving organizations from informal practices to professional service delivery
• Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred
• Track record of sustainable capability building, not consultant dependency

Leadership and Navigation Skills:

• Exceptional at building relationships and managing political complexity
• Comfortable working with C-suite while maintaining hands-on delivery accountability
• Ability to convert resistance through results and diplomatic influence
• Experience leading pilots and "test and learn" approaches before scaling

Business and Opportunity Judgment:

• Understanding of shared services/GBS models with service catalogues and pricing
• Ability to identify where AI/automation creates genuine value vs. hype
• Experience connecting PMO capabilities to quantified business outcomes
• Comfort working alongside technical specialists while focusing on business strategy

What You Don't Need to Be

Technical Implementation Expert: We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution.

AI/ML Specialist: You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.

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