Job Description

Role: Principal Business Analyst - SAP Payroll

Location: Murarrie, Brisbane

Employment Type: Full-time, Permanent

Drive the future of payroll technology at Australia's largest early learning provider

Join Goodstart and help shape the future of payroll technology supporting more than 16,500 Goodstarters across nearly 700 centres.

As our Senior Payroll Business Analyst (SAP), you'll combine your hands-on Australian payroll expertise with strong SAP payroll systems knowledge to improve payroll processes, strengthen compliance and deliver practical technology solutions. This is a role for someone who understands payroll from the ground up, enjoys solving complex system challenges and is genuinely passionate about getting payroll right.

Reporting to the SAP Project Manager, you'll partner closely with Payroll, ICT and business stakeholders to analyse business requirements, optimise payroll systems, lead User Acceptance Testing (UAT) and drive continuous improvement across Goodstart's payroll landscape. You'll be someone who naturally takes ownership, stays ahead of legislative and system changes, and enjoys sharing your expertise to build capability across the team.

If you're passionate about payroll technology, thrive on solving complex problems and want to make a meaningful impact within a purpose-driven organisation, we'd love to hear from you.

Your Impact

• Lead business analysis activities across SAP Payroll systems, translating business requirements into practical, scalable technology solutions.
• Apply your hands-on payroll knowledge to improve end-to-end payroll processes, ensuring compliance with Australian payroll legislation, awards, taxation, superannuation and leave requirements.
• Analyse payroll configuration and troubleshoot complex SAP payroll issues, identifying root causes and delivering sustainable solutions.
• Develop business requirements, functional specifications, process maps and supporting documentation for system enhancements and continuous improvement initiatives.
• Lead and coordinate User Acceptance Testing (UAT), including test planning, execution, defect management and validation of outcomes before production release.
• Partner with Payroll, ICT and key stakeholders to troubleshoot complex payroll system issues, deliver practical solutions and continuously improve payroll processes.
• Act as a trusted subject matter expert, educating stakeholders, sharing knowledge and helping build capability across payroll systems and business processes.
• Take a proactive approach to identifying opportunities for improvement, monitoring legislative and system changes, and implementing solutions that improve payroll accuracy, efficiency and user experience.

What Goodstart can offer you

• Enjoy flexible work arrangements that support both your professional and personal commitments.
• Salary packaging benefits available through AccessPay (eligibility applies).
• Access to discounted childcare (up to 15%).
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price.
• Discounted health care and access to our employee wellbeing program with BUPA.
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional).
• Option to purchase extra leave for even greater work-life balance.
• First Nations Support and Cultural Leave.
• Work for a company with an aspiration to be globally recognised for early years practice and learning outcomes.
• Grow your career through ongoing investment in learning, leadership development and meaningful work that supports children and families across Australia.

You'll bring to the table

• Hands-on experience processing Australian payroll, with a strong understanding of end-to-end payroll operations, awards, leave, overtime, taxation, superannuation and payroll compliance.
• Strong technical knowledge of SAP HCM Payroll and/or SAP SuccessFactors Payroll, with the ability to troubleshoot issues, understand system configuration and translate business requirements into effective solutions.
• Proven experience working as a Business Analyst, Payroll Systems Analyst or SAP Payroll Consultant, delivering system enhancements, business process improvements or payroll transformation initiatives.
• Experience developing business requirements, process documentation, impact assessments and functional specifications.
• Strong knowledge of User Acceptance Testing (UAT), including test planning, execution, defect management and validation of payroll solutions.
• A genuine passion for payroll, with a proactive, solutions-focused mindset and the confidence to take ownership, identify opportunities for improvement and build trusted relationships across the business.
• Exceptional stakeholder management and communication skills, with the ability to influence, educate and collaborate across Payroll, ICT and business teams.
• Relevant qualifications in Business Analysis, Information Technology, Human Resources, Payroll or a related discipline, together with relevant industry certifications, will be highly regarded.

How to apply

Click ‘Apply Now' and submit your application. Applications are reviewed as they're received, so we encourage you to apply as soon as possible for the best opportunity to progress. Have a question? Contact Faith in our Talent Acquisition Team via email csorecruiting@goodstart.org.au

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.