Job Description

Principal Business Analyst

• Location – Parramatta
• Employment type – Temporary Full-Time, hybrid working, 35 hours per week
• Grade – Clerk Grade 11/12
• Salary – $154,231 pa - $178,369 pa plus employers’ contribution to superannuation and annual leave loading

Ready to lead meaningful transformation? Apply now and help deliver innovative solutions that make a difference across NSW.

Your role

As a Principal Business Analyst (Integration & Pega) you’ll undertake complex Integration Analysis and Pega Business Analysis activities that are critical to the successful delivery of 2 major ICT transformation programs delivering enterprise-wide technology solutions that drive meaningful outcomes.

Working with senior stakeholders in a collaborative and high-performing environment, you'll influence strategic decisions, solve complex challenges, and contribute to large-scale initiatives. We offer flexible working arrangements, a strong culture of innovation and continuous improvement, and the opportunity to make a real impact across the department.

What you’ll do:

This role offers the opportunity to work on complex transformation initiatives and contribute to the delivery of innovative technology solutions.

• Lead integration analysis activities, including interface definition, API requirements, data mapping, and cross-platform solution design support.

• Provide specialist Pega leadership, including solution requirements and assurance, delivery oversight, capability uplift, and transition-to-support activities for Pega-based solutions.

• Facilitate workshops and engage stakeholders to define requirements and drive project outcomes.
• Analyse and document business processes, system integrations, and future-state solutions.
• Perform data and interface mapping and provide insights using SQL and advanced Excel.
• Support end-to-end project delivery, including solution design, testing, documentation, and risk management.

What we’re looking for:

We're looking for a motivated and accomplished professional who can confidently lead analysis activities within complex technology and transformation programs.

• Extensive Principal Business Analyst experience in complex technology environments, including Enterprise integration grade platforms, Pega platforms, and requirements management.
• Strong analytical skills with expertise in process modelling, data mapping, solution analysis, and translating business requirements into technical solutions.
• Excellent stakeholder engagement and communication skills, with the ability to influence and collaborate across business and technical teams.
• Advanced Excel skills, with the ability to analyse, interpret, and present complex data.
• Proven end-to-end project delivery experience, including testing, documentation, governance, and managing competing priorities.

Download the

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Q1: Describe your approach to gathering, documenting, and validating MuleSoft integration requirements across multiple systems to ensure interfaces, data flows, and dependencies are ready for development.

• Targeted Q2: Describe a time when you developed and assured the quality of requirements and solution design for a Pega implementation. How did you monitor delivery, identify gaps or risks, support internal teams in building Pega capability, and help transition the solution into ongoing support.

Applications close Wednesday, 29 July 2026 at 11:59pm AEST.

Got a question?

For more information about the role, please contact Jasbir Saini via email at Jasbir.Saini@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via email at poppy.sgro@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.