• Serving as the primary functional point of contact for Traders and Commercial teams, translating business needs into clear, actionable outcomes.
• Supporting day-to-day Metals Trading operations across the full trade lifecycle.
• Monitoring the health of ETRM/CTRM platforms and business-critical processes to keep trading systems stable, supported, and available.
• Reviewing trade flows, scheduled jobs, system interfaces, reconciliations, and operational exceptions to surface issues before they reach the desk.
• Performing root cause analysis on system and process issues and driving them through to permanent resolution.
• Coordinating with technology teams to resolve incidents, prioritize fixes, and deliver process and platform enhancements.
• Partnering closely with Market Risk, Trade Operations, Logistics, Finance, Settlement, and Technology to keep data and processes aligned end to end.
• Managing incidents, service requests, production support activities, and change initiatives through to closure.
• Eliciting and validating business requirements and translating them into clear, testable functional specifications.
• Supporting testing activities, including UAT, for enhancements, upgrades, and regulatory or business-driven changes.
• Identifying operational and control risks across trade capture, pricing, position, and settlement processes, and recommending pragmatic improvements.
• Creating and maintaining SOPs, process documentation, runbooks, and training materials that outlast any single individual.
• Mentoring and cross-training team members to deepen the team's knowledge.
• Driving continuous improvement and operational excellence initiatives that measurably improve reliability and efficiency.
•Experienced in Business Analysis, Functional Consulting, or Trading Systems, ideally within commodities or metals trading.
•Strong domain expertise in Metals Trading across physical and/or financial markets.
•Deep understanding of the complete trade lifecycle, from deal capture through confirmation, settlement, and accounting.
•Hands-on experience supporting ETRM/CTRM platforms in a live production environment.
•Proven experience partnering directly with Traders, Risk, Operations, and Finance stakeholders.
•Strong working knowledge of trade operations, settlements, contracts, inventory, logistics, hedging, pricing, and risk management processes.
•Experience supporting production environments and critical business applications.
•Experience monitoring interfaces, integrations, batch jobs, reconciliations, and data-quality controls.
•Strong analytical and problem-solving skills, with the ability to diagnose complex cross-system issues.
•Demonstrated ability to perform business process analysis and structured requirements gathering.
•Experience authoring functional specifications and business documentation.
•Experience supporting system implementations, upgrades, and enhancement projects.
•Strong stakeholder management and communication skills, including with senior commercial and trading audiences.
•Ability to operate independently, self-direct priorities, and manage competing demands in a fast-paced trading environment.
•Experience working in Agile and hybrid delivery environments.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Based in Wichita, Kansas, Koch is one of the largest private companies in America. A diverse set of businesses and industries across the world, we work together to keep improving and exploring new ways to make life even better.
With a presence in more than 50 countries, Koch companies employ about 120,000 people worldwide, with nearly half of those in the United States. Koch offers abundant opportunities to improve life’s most necessary things – like food, clothing, water, transportation and technology.
