Job Description

Job Location: CCOH - Westheimer Main - Katy, TX 77450
Position Type: Full TimeEducation
Level: High School Diploma/GED
Travel Percentage: Up to 10%
Job Shift: Day
Job Category: Other PositionsUS Heart and Vascular is in need of a Primary Medical Assistant to join our team at Cardiology Center of Houston in Katy, TX
Key Responsibilities
Patient Care & Clinical Support
- Greet and prepare patients for office visits, cardiac evaluations, and diagnostic testing.
- Obtain and document patient vital signs, medical histories, and other clinical information in the electronic medical record (EMR).
- Perform electrocardiograms (EKGs), Holter monitor placement, and assist with stress test preparation as trained and authorized.
- Administer medications and injections as directed by providers and within scope of practice.
- Process cardiac clearances, prescription refill requests, prior authorizations, and patient care documentation.
- Provide patient education and reinforce provider instructions regarding testing, medications, and follow-up care.
- Maintain exam room cleanliness, supply inventory, and equipment readiness.
- Ensure patients are roomed efficiently and clinic flow is maintained.
Patient Services
- Serve as a primary point of contact for patients, visitors, referring providers, and external healthcare facilities.
- Answer and route incoming calls, respond to patient inquiries, and assist with appointment-related needs.
- Schedule, confirm, reschedule, and coordinate patient appointments to optimize provider schedules and clinic productivity.
- Contact patients regarding appointment reminders, testing instructions, referrals, insurance requirements, and financial responsibilities.
- Obtain and verify insurance authorizations and referrals as required.
Medical Records & Documentation Management
- Monitor and manage digital fax inboxes, departmental email accounts, and patient portal communications.
- Receive, review, scan, upload, categorize, and maintain patient documentation in the EMR.
- Verify document accuracy, patient matching, and proper record placement.
- Process incoming and outgoing medical record requests in compliance with HIPAA and organizational policies.
- Maintain secure, accurate, and confidential patient records and documentation.
- Track and ensure timely completion of record requests and document workflows.
- Perform general administrative duties including scanning, faxing, filing, mail distribution, and document routing.
Imaging & Diagnostic Workflow Coordination
- Utilize PACS and image-sharing platforms to upload, retrieve, distribute, and archive diagnostic images and reports.
- Coordinate external imaging requests, image transfers, and interpretation workflows.
- Upload diagnostic reports and imaging results into the EMR.
- Communicate with external facilities and providers regarding imaging requests, clarifications, and troubleshooting.
Communication & Care Coordination
- Collaborate with physicians, nurse practitioners, medical assistants, technicians, patients, referring offices, and external healthcare organizations to ensure seamless patient care.
- Manage patient portal messages and departmental communications, responding appropriately or routing to the correct team member.
- Assist with coordination of testing, referrals, follow-up appointments, and continuity of care.
- Provide exceptional customer service while maintaining professionalism and compassion in all patient interactions.

Requirements:
- High School Diploma or GED.
- Completion of an accredited Medical Assistant program.
- Current Certified Medical Assistant (CMA) credential.
- Current Basic Life Support (BLS) certification.
- Minimum one year of experience in a medical office, healthcare administration, or clinical medical assistant role.
- Strong computer proficiency and experience with electronic medical record systems.
- Knowledge of HIPAA regulations and patient privacy requirements.
- Previous cardiology or specialty practice experience is preferred.
- Experience with eClinicalWorks (eCW), PACS, and image-sharing platforms is preferred.
- Experience performing EKGs, Holter monitor placement, and stress test preparation is preferred.
- Knowledge of medical terminology, insurance verification, referrals, authorizations, and diagnostic testing workflows is preferred.
- Understanding of cardiovascular conditions, medications, and procedures is preferred.
About Katy, TX:
Katy is a fast-growing Houston suburb known for top-rated schools and a family-friendly atmosphere. It offers affordable housing, a strong job market, and great shopping and parks. Residents enjoy suburban comfort with easy access to big-city amenities. With a strong community feel, Katy is perfect for families.