Primary Care Medical Director (Parkside)
This offer is for a three-year leadership term per the CPMG Administrative Role Eligibility Policy. After three years, the leader will have the option to reapply for this position through the standard internal selection process.
The admin FTE for this position is 0.15 FTE. No additional compensation for this role.
Application due date is 10/20/26.
The Medical Director is accountable for the local delivery of care services to Colorado Permanente Medical Group (“CPMG”) patients in partnership with their Kaiser Permanente (“KP”) dyad partner. The Medical Director is expected to foster inclusion and fairness within the department as consistent with CPMG Board’s commitment to diversity and inclusion. The Medical Director leads the people of the local clinical team, sets expectations, promotes their development, and provides feedback and evaluation. The Medical Director is responsible for all care delivered by their department/clinical location.
· Participate in local and market initiatives within the district, coordinating with the Area Medical Director and KPHP partners.
· Participates in the creation and implementation of business strategies and attends relevant meetings as needed to advance tactics and strategies forward.
· Recruitment and onboarding of new physicians and advancement for shareholder status with the assistance of CPMG Recruiting, HR and the Associate Medical Director.
· Proactive workforce planning: anticipate understaffing due to retirement, administrative responsibilities, leaves, FMLA (when known) and work with CPMG Practice Advisors for a coverage plan.
· Accountable for leading local team meetings and attending regional meetings. Rounds a minimum of twice a month with front lines to ensure a two-way flow of communication, problem solving, and relationship building. Determine a rounding schedule with your KP dyad partner and Practice Advisor.
· Complete department determined (annual or biennial) Shareholder reviews and annual pre-shareholder reviews.
· Annually meet with direct reports to review their individual development plans, including Press Ganey data or other Foundation-determined programs.
· Recognizes & awards great performance
· Holds local leaders accountable for the timely completion of performance evaluations.
· Initiate, implement and monitor progressive discipline plans with the support and assistance of your HR Business Partner.
· Establish a strong partnership with CPMG professional staff, your KP dyad partner, and other HP staff to lead the clinical team through strong communication, collaboration and problem-solving. Meet regularly with your dyad partner to review clinic performance outcomes, issues, and opportunities.
· Involve and engage medical staff in efforts to continually improve the delivery of services in respective specialty, as well as improve staff engagement and retention.
· Responsible for setting expectations, promoting staff development, and providing regular feedback and evaluation.
· Advise on issues of staff compliance with regulatory requirements, as well as both required (i.e. annual compliance training) and optional trainings (i.e. personal or professional development trainings), as deemed appropriate.
· Provide clinical expertise for peer review and medical specialty review.
· Understands the value of diverse and inclusive teams and fosters an inclusive climate by developing teams and practices where people feel respected, supported and connected to a shared sense of purpose.
· Accountable for the local delivery of care services and day to day operations for the clinic in partnership with KP dyad partner to ensure KPCO patients get the best care. Includes a focus on patient access, scheduling, and experience, as well as a focus on quality, safety, and managing clinical risk.
· Responsible to ensure the clinic is appropriately staffed to meet patient demand and clinicians are providing clinical care during scheduled hours, ensuring that clinical schedules are reasonably level, predictable and released no less than 4 months in advance.
· Partner with KP dyad to create processes within the clinic to best utilize all team members skill sets to the extent of their licensure.
· Promote efficiency of medical practices using process improvement technology across settings of care.
· Promote use of practice guidelines and evidence-based medicine.
· Ensure highest level of patient satisfaction by prompt response to patient grievances, complaints, and/or through Press Ganey Patient Satisfaction improvement efforts or other Foundation-developed programs.
· Ensure a safe, productive, and supportive work environment for all staff.
· Contribute to checking processes as necessary to assess provider participation in standard work and new initiatives through rounding and regular communication with staff and HP partners.
· Review patient complaints and safety connect entries with appropriate parties.
· Partners with Senior Medical Directors, Area Medical Directors and leaders in Quality to ensure high quality of care, and links with them to design and strategically plan operational programs and initiatives to continuously improve our quality of care.
· Manage clinical FTE and budgets.
· Work with other leaders to implement strategies that reduce overall costs and improve local efficiency and productivity.
· Focus on innovative and integrated strategies for optimal financial performance.
· Support accurate coding and on-time completion of medical records
· Leads and participate in workgroups, as directed by leadership.
Minimum:
MD, DO or with experience in a health care business leadership role. Completion of approved residency program or certification.
MBA, MHA or MPH.
Certification in business, healthcare administration
Minimum:
Current unrestricted appropriate Colorado State license, e.g., physician license
Credentialed by KPCO
Board Certified by ABMS or member of ACPE or another appropriate accreditation
Meets CPMG performance standards for quality, service, access, coding and documentation. Maintains Board Certification and seeks to maintain knowledge of major advances in the practice of medicine and within specialty area
Colorado Permanente Medical Group Shareholder in Good Standing
Minimum
3-5 years clinical care experience
Competencies: Skills, Knowledge & Behaviors that are necessary for performing the job
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
COMPLIANCE & INTEGRITY: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente’s policies and procedures.
Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
Colorado Permanente Medical Group (CPMG) physicians care for the members of Kaiser Permanente Colorado. CPMG is part of an integrated partnership with Kaiser Foundation Health Plan, Inc. that makes up Kaiser Permanente. While we are separate organizations complementing one another, our missions are the same — to provide high-quality, affordable health care services and improve the health of our patients and the communities we serve by taking a proactive, integrated approach to health care.
As a CPMG physician or professional staff member, you’ll find fulfillment working alongside some of the best and brightest multi-specialty colleagues to provide patient-centered, mission-driven care. Our culture of ownership creates a community focused on doing what’s best for our patients and striving to adapt to a changing health care environment.
Visit our site to learn more about available career opportunities at CPMG and how you can become a respected voice in our community.
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