Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.
This is a Float pool position.
Home clinic would be Olive and Mason
You will float to other locations in the surrounding area
Earn Your MA Certification with Mercy
Benefits:
Tuition Reimbursement up to $2,000 for continuing education
Health/Dental/Vision available after day one
Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
Paid parental leave for new parents
401k with employer match
Paid PTO for volunteering
Competitive salary
Future career growth!
Prepares patient for visit with provider by completing Advanced Standard room process including:
Entering the chief complaint
Taking patient vital signs; reviewing patient history and allergies
Completing a thorough medication reconciliation
Working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exam
Rechecking elevated blood pressures
Completing needed documentation in Epic for yearly preventative visits as needed.
Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG’s, walking oxygen studies and point of care testing.
Administer vaccines and other injections within scope of practice.
Schedules follow up appointments when needed per office policy.
Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.
Primary Care Assistant - Medical Assistant:
Education: High School Diploma or GED.
Certification: Must obtain BLS certification within 90 days of hire
Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office.
Primary Care - Certified Medical Assistant:
Education: High School Diploma or GED.
Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA). Must obtain BLS certification within 90 days of hire.
LPN Qualifications:
Education Diploma in Practical Nursing
Licensure: Active LPN licensure
Preferred Experience: 6 months clinical healthcare experience, preferably in a primary care office
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
