Mercy

Primary Care-Certified Medical Assistant (Non-Exempt)

Mercy  •  United States (Onsite)  •  11 hours ago
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Job Description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

  • Education: High school diploma or equivalent
  • Education Preferred: Graduate from an accredited Medical Assistant program
  • Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
  • Coworkers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
  • Coworkers must actively maintain their certification, or they will be transitioned to the Medical Assistant title
  • New hire must attend MA Clinic Academy training
  • Must have completed all MA Competencies
  • Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
    AWV questionnaire and documentation
  • Thorough Medication Reconciliation
    Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
    Blood Pressure Recheck for patients with elevated initial blood pressure reading
    Completion of Patient Experience Conversation

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Mercy

About Mercy

At Mercy, care is more than a job - it’s a calling.

Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.

As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.

Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.

Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.

Because at Mercy, there are many paths - but one calling.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Chesterfield, Missouri
Year Founded
1886
Website
mercy.net
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