Job Description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

We’re looking for a Product and Pricing Systems Specialist to join our Product & Pricing Change Delivery team, with a dedicated focus on product and pricing delivery.

This is a high-impact role at the centre of our product, pricing and technology landscape acting as the bridge between teams’ technical delivery teams and our commercial and pricing peers , ensuring strategies are translated into accurate, high-quality system solutions.

If you enjoy combining commercial thinking, technical problem-solving, and delivery ownership, this role offers the opportunity to shape how products and pricing works in practice across millions of customers.

Here's what you’ll be doing:

Own product and pricing delivery end-to-end

• Lead the delivery of product and pricing changes from idea through to release
• Ensure changes are implemented accurately across Salesforce systems
• Take ownership for delivery outcomes, quality, and timelines

Manage stakeholder engagement

• Work closely with pricing teams to turn pricing models into system solutions
• Work closely with product teams to turn commercial asks into system solutions
• Act as the “translator” between commercial intent and technical execution
• Ensure designs are feasible, scalable, and aligned to system capability

Understand products and pricing at a deep level

• Build strong knowledge of products, pricing models, drivers, and logic
• Assess how changes impact:
  • overall pricing levels
  • customer outcomes
• Spot risks, unintended impacts, and improvement opportunities early

Lead testing, quality & controls

• Define and execute robust testing approaches
• Ensure pricing outputs are accurate, consistent, and defendable
• Maintain strong audit trails, documentation, and governance standards

Use data to validate outcomes

• Analyse and manipulate data to:
  • validate outcomes
  • investigate issues
  • support decision-making
• Turn data into clear insight for stakeholders

Resolve issues and improve continuously

• Lead investigation of defects and production issues
• Drive fixes to root cause
• Identify opportunities to improve product and pricing delivery and system
  

Here's what we’re looking for:

• Experience delivering complex system or pricing change end-to-end
• Strong understanding of how pricing model and mechanisms work in practice
• Ability to bridge commercial and technical conversations
• Strong focus on testing, quality, and attention to detail
• Confidence working with data to analyse and validate outcomes
• Excellent stakeholder management and communication skills
• Experience with Salesforce platforms within a development role.

Why this role is different:

• You won’t just deliver tickets — you’ll shape how delivery works end-to-end
• You’ll work at the intersection of commercial strategy and system delivery
• You’ll play a key role in major transformation work (including new platforms and migration)
• You’ll have real visibility and impact on customer outcomes and commercial performance

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.