Job Description

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

The Commercial team leads profitable growth by setting and governing the commercial frameworks that translate the company’s strategy into executable pricing and customer deal outcomes. This includes developing standard pricing and commercial business rules, as well as commercial offers for customised and complex deals. The team partners closely with Product, Presales, Sales, Legal, Finance and Networks to provide commercial direction, governance and decision support, ensuring outcomes are commercially sound and deliver value for both the business and its customers.

Role Purpose

The Pricing Manager plays a key role in supporting Superloop Wholesale to develop, implement and maintain pricing strategies and commercial frameworks, while providing commercial guidance and governance across the wholesale product portfolio and customer engagements.

Key Responsibilities

• Analyse market trends, competitor pricing and customer behaviour to identify opportunities and inform pricing recommendations

• Implement and maintain wholesale pricing governance frameworks, including documented business rules and decision criteria for standard pricing, promotions and customised deals

• Build, maintain and improve pricing models for standard and customised pricing to ensure consistent application of pricing principles across products and services

• Build and maintain business cases for complex deal evaluations, resulting in clear pricing recommendations

• Partner with Superloop Wholesale, Product, Sales, Presales, Network and Legal teams to scope, execute and deliver pricing initiatives, including new product launches and promotional activities

• Support and be accountable for wholesale pricing activities within Superloop Wholesale, ensuring full compliance with Superloop’s Joint Functional Separation Undertaking, including applicable information-sharing and non-discrimination obligations

• Identify and mitigate commercial risk by reviewing, drafting and negotiating commercial terms for standard and customised deals

• Lead commercial responses to tenders and requests for proposal (RFPs), including pricing, assumptions, commercial terms and internal approvals

• Develop and maintain pricing tools and calculators to improve accessibility, accuracy and automation across the sales and deal process

• Produce regular reporting and dashboards to track performance, highlight key drivers and provide actionable insights for commercial decision-making
  

Qualifications and Experience

• 7+ years’ experience in pricing, commercial analysis or a similar analytical role, with demonstrated ownership of pricing outcomes in a fast-paced environment

• Advanced financial modelling capability in Excel, including scenario analysis and sensitivity testing, with the ability to translate analysis into clear commercial recommendations

• Proven ability to lead pricing governance and influence senior stakeholders

• Strong written and verbal communication skills, with experience preparing executive-ready materials

• Highly developed stakeholder management skills, with a track record of cross-functional collaboration

• Strong commercial acumen, including an understanding of margin drivers and unit economics

• Ability to work independently, manage multiple priorities and deliver to tight deadlines while maintaining quality and attention to detail

• Experience in the telecommunications and technology sector is highly regarded

On Offer

• Free Home Broadband

• Free Mobile SIM plan

• Flexibility – 3 days/week in the office

• Lunch on Wednesdays, snacks, donuts and more!

• Diverse and inclusive culture

• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.