About the Role:
A PRI Analyst (Planning & Forecasting) has become available in a financial insurance company.
Responsibilities:
Lead the collection of all historical data needed for trending, forecasting, and capacity planning.
Develop and implement forecasting and capacity planning tools and templates.
Maintain regular performance reports & dashboards across core delivery processes, ensuring accuracy, relevance, and accessibility.
Requirements:
Hands-on experience in creating volume forecasts, capacity models and resource plans in a back-office BPO or Shared Services environment.
5 + years of reporting experience.
Experience analyzing data and producing reports and dashboards using SQL, Python, SSIS, MS Excel and Power-BI.
Understanding of developing stored procedures, functions, views and T-SQL programs.
Develop and maintain ETL (Data Extraction, Transformation and Loading) mappings using SSIS, to extract the data from multiple source systems.
Experience in operations forecasting, capacity modelling & planning.
Location: Taguig
Work set-up: Hybrid
Schedule: EMEA shift
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its client
