Job Description

Preventative Maintenance Technician (PRT Technician)

Join the team as a Preventive Maintenance Technician, a critical role responsible for ensuring every rental unit meets the highest standards of safety, functionality, and guest readiness. This position focuses on proactive maintenance—identifying and resolving mechanical and aesthetic issues before guest arrival to deliver a seamless and “perfect” stay experience.

Key Responsibilities

• Perform routine preventative maintenance inspections across all rental units
• Identify and resolve maintenance issues prior to guest occupancy
• Complete minor repairs including HVAC, plumbing, electrical, appliances, sheetrock, painting, and general upkeep
• Execute scheduled maintenance programs to preserve asset quality and performance
• Ensure all units meet company standards for safety, cleanliness, and functionality
• Document inspections, repairs, and outstanding issues using HOTSOS or similar systems
• Coordinate with housekeeping, internal teams, and external vendors to optimize unit readiness
• Maintain organized tools, equipment, and workspaces
• Assist in monitoring maintenance inventory and supply levels

Additional Duties

• Support scheduling and tracking of preventative maintenance activities
• Report major repair needs and safety concerns promptly
• Assist with unit turns and high-occupancy readiness efforts
• Maintain compliance with all company policies and safety standards

Qualifications & Requirements

• Minimum age: 18 (21+ if operating company vehicles)
• Valid driver’s license with insurable driving record
• High school diploma or equivalent required
• 2–3 years of maintenance experience (property management, rental, or hospitality preferred)
• Working knowledge of HVAC, plumbing, electrical, and general repairs
• Experience with painting and basic room repairs preferred
• OSHA safety knowledge or Hazard Communication certification preferred
• Proficiency in Microsoft Office; HOTSOS experience a plus

Core Competencies

• Strong attention to detail and quality assurance mindset
• Excellent organizational and multitasking skills
• Effective communication and teamwork abilities
• Proactive problem-solving approach
• Ability to work independently and collaboratively in a fast-paced environment

Physical Requirements

• Ability to stand, walk, and climb stairs regularly
• Ability to lift/move up to 15 pounds
• Ability to bend, reach, and access all areas of a guest room
• Ability to read, write, and communicate effectively in English
• Maintain a professional appearance and strong work ethic

Work Environment & Expectations

• Fast-paced, guest-focused hospitality environment
• Flexible scheduling, including weekends and peak business periods
• Commitment to safety, sanitation, and a team-oriented culture

The “Resort Life” Benefits

Horseshoe Bay Resort offers competitive compensation and opportunities for career growth, including participation in the Manager in Training (MIT) program.

All Associates Enjoy:

• Subsidized housing and shuttle services
• Weekly meal subsidies and retail/dining discounts
• 401(k) with employer match
• Golf and resort amenity privileges (based on availability)
• Discounted stays at Crescent Hotels & Resorts properties nationwide

Full-Time (and eligible Part-Time) Associates:

• Medical, Dental, and Vision insurance
• Short- and Long-Term Disability coverage
• Life, Accident, and Critical Illness insurance
• Access to Associate Relief Fund