Job Description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!

This position supports stores located throughout the Twin Cities metropolitan area and surrounding suburbs. Only candidates residing within the local area will be considered.

Position Mission:The Preventative Maintenance Technicianis responsible forprovidingthe service and support necessary tomaintainequipment for 45-65retail coffeehouses ina first-class condition through preventative maintenanceinstallations and repair support.

You will thrive in this role byanticipatingand troubleshooting the equipment as necessary to provide a quality product in our coffeehousesYou will be successful in this role if you are eager to learn new thingsthroughproactive planning, problem solving, attention to detail, and ability to work independently.This position requires 60-70% travel.

Core Responsibilities

Perform preventative maintenance on equipment within Company-owned retail coffeehouses

• Complete regularly scheduled preventative maintenance on equipment including espresso/brewing,HVACand refrigeration. This includes, but is not limited to:

• Responsible for independently managing scheduling based on needs of the business

• Tracking andmaintainingequipment data

• Evaluate equipment to assess for repairs or replacement as needed

• Provide trouble shooting support for store operations on equipment issues

• Provide direct service support to the retail stores for repair and maintenance needs for day-to-day operations as well as emergency needs

• Install and de-install equipment

• Coordinate repairs through 3rdparty service providers identifiedduring scheduled maintenance

Identifyrepair trends and issues through partnership with Store Operations leadership

• Report issues andfinding toFacilities leadership toidentifynext steps

• Adapt communication tothe storeleadership to ensure partnership is effectively maintained

• Constructively address problems and issues as they arise to find acceptable and practical solutions based on knowledge of the company's best practices

Inventory control and management

• Transport products as needed to and from supplier,storageand coffee house.

• Maintain spare parts inventory and orders parts asrequired

Skills and Qualifications

• Must be able to communicate effectively with individuals of differing knowledge levels (vendors, sub-contractors, operations management, corporate staff, etc.).

• Excellent customer service skills

• Strong management capabilities tomaintaincontrol of activities of contractors, suppliers, jobsupervisorsandnumerousprojects

• Proven ability to solve problems, perform data analytics, think critically, and maketimelydecisions

• Excelinafast paced,results oriented, and dynamic environment; flexible and can respond quickly and effectively to business issues

• Highly motivated, able to prioritize multiple tasks, organize work to meet deadlines and multiple requests

• Ability tooperatewitha high levelof independence, professionalism, and accountability.

Qualifications

Required:

• Minimum of 2 yearsofexperience servicing restaurant equipment (experience with espresso and brewing equipment is a plus) as well as experiencemaintainingmechanical,electricaland plumbing systems.

• Basic understanding of mechanical,electricaland plumbing building systems.

• Basic computer skills including Microsoft Office programs.

• Valid Driver’s license

• Possess a reliable work vehicle able to transport a ladder necessary for roof access as well as tools,partsand filters.

Preferred:

• Certification in refrigeration.

PhysicalRequirements

The physical demands for this position aresits, stands, bends, and lifts/carries up to 150lbs, handling up to 300lbs,climbladders,accessesequipment andmovescontinually during working hours. These physical requirements may beaccomplishedwith or without reasonableaccommodations

The duties of this position may change from time to time. Caribou reservesthe right to add ordeleteduties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to beall-inclusive

Caribou Coffee Companyisproud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Address: | Remote , Saint Paul, Minnesota 00000 |

Compensation Range:

$27.31 - $45.52 per hour

* Starting pay is subject to Local and State Minimum Wage regulations.

**Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand:

Caribou Coffee