Customer Engineering Services

Preventative Maintenance Field Technician (QST) - Lawrence, MA

Customer Engineering Services  •  $19/hr  •  Lawrence, MA (Onsite)  •  4 months ago
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Job Description

Job Location Preventative Maintenance Field Technician (QST) - Lawrence, MA Salary Range $18.50 - $19.00 Hourly

Join Our Team Today as a Quality Service Technician (QST)!

At Customer Engineering Services, LLC (CES), we specialize in providing top-tier technical services, including product installation, preventive maintenance, on-site repairs, and helpdesk support for clients across the U.S.

We’re seeking a Quality Service Technician—a critical field service role ensuring the smooth operation of One Hour Photo Mini-Labs across a designated territory. If you’re a problem-solver with technical expertise and enjoy building strong customer relationships, this role is for you!

Why Join CES?

We offer competitive benefits and perks designed to support you:

  • Company-Paid Vehicle Drive with ease.
  • Comprehensive Insurance Health, Dental, Vision, and more.
  • 401(k) Matching Program Plan for your future.
  • Company-Provided Laptop, Cell Phone & Credit Card Stay connected and equipped.
  • Paid Disability & Life Insurance Feel secure.
  • Generous PTO Balance work and life.

What You’ll Do

As a QST, you’ll deliver best-in-class customer service by:

  • Building strong relationships with customers and photo lab staff.
  • Conducting preventive maintenance and resolving equipment issues efficiently.
  • Analyzing equipment performance and implementing modifications to enhance productivity.
  • Providing informal operator training to improve machine performance.
  • Accurately completing maintenance and repair reports.
  • Representing CES with a professional appearance and attitude.



Qualifications

What We’re Looking For

We’re searching for candidates who bring:

  • Education High School Diploma or GED; technical training is a plus.
  • Technical Skills Hands-on experience with electro-mechanical systems; photo processing, printer, or copier maintenance experience is a bonus.
  • Customer Focus Outgoing personality with excellent communication skills.
  • Self-Motivation Strong organizational skills and the ability to manage your time and territory independently.
  • Travel Readiness Willingness to travel within a large geographical territory, including overnight stays.
  • Driving Record Satisfactory driving record (Motor Vehicle Report required).

About CES

We’re an Equal Opportunity Employer committed to diversity, equity, and inclusion. At CES, we celebrate all backgrounds and are proud to create a workplace where everyone feels valued.

Ready to Apply?

Take the next step in your career and join a team that values your skills and dedication. Apply today!

Customer Engineering Services

About Customer Engineering Services

OUR BUSINESS IS SERVICE. OUR FOCUS IS YOU.

Customer Engineering Services (CES) is a professional field services company, which installs and maintains your technology-based products. Years of experience have taught us that providing unparalleled service means meeting your distinct needs. Our Lifecycle Deployment Services can be blended and arranged to correlate with what is most suitable for you.

Customer Engineering Services, LLC (CES) is a North American technology services and support organization. Founded in 2003, CES provides a broad range of Lifecycle Deployment Services, including field service, help desk, education development and training, installation, and service planning. With hundreds of associates strategically located across North America, we enable equipment manufacturers to focus on product development and sales, while CES develops and executes critical Service coverage plans on their behalf. CES completes time-sensitive service events and activities for Manufacturers, Distributors, and Value Added Resellers in the Commercial and Industrial Printer Market, the Self-Serve and Automated Retail Kiosk market, as well as supporting technology in the Photo-Finishing Market.

The highly skilled and experienced CES Executive and Management Team maintains decades of industry experience, while possessing a deep understanding of the Service business. We deliver to our customers proven results and know-how, acquired by working for some of the largest and most respected service companies.

Industry
Creative & Design
Company Size
201-500 employees
Headquarters
Winter Park, Colorado
Year Founded
2003
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