Job Description

ABOUT BJU PRESS & THE ROLE

Vision: We want Christian education to be transformational in the lives of students as they grow in their faith and knowledge of our Savior, Jesus Christ.

Mission: We produce transformational products and services for Christian educators.

Brand Promise: We empower educators to prepare students to live in light of eternity.

About the Team: The Distribution Center team seeks to support the mission of BJU Press by distributing BJU Press products to customers. The Manufacturing & Distribution team seeks to support the mission of BJU Press by providing products for Christian educators.

As a Returns Associate, the ideal candidate will play a supporting role in assisting in the returns process, by working with Customer Services to determine whether a product is authorized to be returned. You will primarily be responsible for receiving, handling/opening returns and issuing credit memos so that the Business Office may issue refunds for customers. This position does require heavy lifting.

KEY RESPONSIBILITIES

• Assist the Returns Lead in classification of returned products.
• Enter returned items on credit memos.
• Return non-BJU Press products and non-refundable items to customers.
• Assist the Press Business Office and Customer Services with inquiries as needed.
• Assist the Returns Lead with other duties as needed.
• Assist in other departments as needed and during slow times.

SKILLS AND ATTRIBUTES NEEDED TO SUCCEED IN THIS ROLE:

• Ability to work quickly and accurately under pressure
• Ability to maintain focus during repetitive functions
• Patient
• Good math skills
• Good communication skills, both oral (telephone) and written
• Familiarity with printing and binding processes helpful
• Good computer/typing skill

REQUIRED QUALIFICATIONS

• High school graduate or GED
• No prior experience needed

An applicant for a position in the Bob Jones University group — Bob Jones University, Bob Jones Academy or BJU Press — must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ.

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