Presentations Associate
Salary £35,000 per annum, plus company benefits
Location Leeds LS10
Contract Permanent, full time
Shifts 37.5 hours per week, Mon-Fri 9am-5:30pm, 1-hour unpaid lunch
Work model Hybrid; 3 days in office, 2 remote
Williams Lea is looking for a Presentations Associate to join our team!
Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.
Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.
Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of Role
The Presentations Team Leader will bring proven people management experience, advanced expertise in PowerPoint and Excel, strong working knowledge of Word, and a demonstrated ability to manage workflow queues within a fast-paced production environment.
In this role, you will lead the Document Production Team, overseeing the effective management and prioritisation of incoming requests while working closely with clients to deliver high-quality presentation and document services. You will be responsible for producing and reviewing materials across PowerPoint, Word, and Excel, ensuring all work meets the highest standards of accuracy, consistency, quality, and adherence to corporate brand guidelines.
The successful candidate will take ownership of work from receipt through to delivery, managing deadlines, quality expectations, and client communications throughout the process. You will provide a professional, consultative, and customer-focused service, handling queries efficiently while building strong relationships with clients and stakeholders.
As a team leader, you will be responsible for maintaining operational excellence, supporting and developing team members, and fostering a collaborative and high-performing team culture. You will act as an ambassador for Williams Lea's values and reputation, ensuring client requirements are met effectively while driving service quality and continuous improvement across the team.
Using AI in your application
We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.
To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
