Job Description

What your new challenge will look like 

You’ll be joining at a pivotal moment as 4flow continues to expand across the North America market, helping customers optimize logistic operations and design more efficient, resilient supply chain networks through our established solutions.

• Work with Software and Product teams to contribute into market requirements that address the unique challenges of North American Supply Chains.

• Act as a bridge between customer needs and product innovation, helping to validate new functionality through early customer engagements.

• This role will contribute into product marketing — without being a core responsibility.”

• This role offers a unique blend of customer-facing solution design and product-building influence, ideal for someone who thrives at the intersection of technology, supply chain, and market expansion.

Key Responsibilities:  

• Collaborate with the team to qualify opportunities and understand customer business challenges, Supply Chain workflows, and technical environments.

• Understand/Discover customer needs and pain points. Understand the potential outcome they are seeking and quantify the needs.

• Design tailored demos that align with customer needs, leveraging our logistics and supply chain products.

• Deliver compelling product demonstrations, presentations, and proof-of-concepts to executive and technical stakeholders.

• Serve as the subject matter expert (SME) in pre-sales engagements, guiding customers on best practices and solution design.

• Translate customer business needs into solution requirements and act as a bridge between sales, products, and other groups.

• Scope and support execution of customer POCs and customer engagement through full sales lifecycle.

• Partner with customers to define and establish clear business value metrics and KPIs aligned to the success of the new solution.

• Work cross-functionally with teams to ensure solution accuracy and feasibility.

• Support RFP/RFI responses with clear technical and functional content.

• Gather and relay market feedback to product teams to influence roadmap and localization for North America.

• Act as a trusted advisor for prospects and partners, building credibility in the market.

Why you belong at 4flow 

• 5+ years of experience in presales, solutions consulting, or solution engineering—preferably in logistics, supply chain, or enterprise SaaS.

• Strong understanding of supply chain processes (transportation, warehousing, trade compliance, order management, etc.).

• Experience with ERP, WMS, TMS, or related enterprise platforms, including hands on Implementation. Integration experience is a plus.

• Excellent communication and presentation skills with the ability to translate complex solutions into business value.

• Ability to manage multiple priorities in a fast-paced, high-growth environment.

• Comfortable working in an entrepreneurial setting—building processes, collaborating across regions, and wearing multiple hats.

• Willingness to travel as needed, up to 35%.

What we offer 

4flow, Inc., an American company with strong German roots, offers a clear vision, stability, and exceptional long-term career opportunities. As part of a highly international and fast-growing organization with a vibrant corporate culture, you’ll enjoy a competitive compensation package, a rewarding bonus program, and a comprehensive benefits plan.