Job Description

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

✨For eligible employees, benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.

Responsibilities

Provide support to individuals at risk for HIV by helping them access and stay on PrEP (Pre-Exposure Prophylaxis) and PEP (Post-Exposure Prophylaxis) services. Conduct HIV/HCV (Hepatitis C Virus) rapid testing, outreach, education, and referrals. Help patients move through the health care system, remove barriers to care, and connect them to needed services. Provide related services as required by program guidelines and directed by the Manager/Supervisor.• Help patients start and stay on PrEP or access PEP when needed• Schedule appointments across clinics and mobile medical units• Coordinate care with clinical staff and other team members• Assist patients with health insurance enrollment and renewal• Work with pharmacies on patient assistance programs (PAP)• Follow up with patients to confirm medication pick-up and address issues with meds or insurance• Answer questions from patients, staff, and community members about PrEP/PEP• Maintain an active caseload and provide ongoing follow-up to support patient engagement in care• Refer patients to other services based on their needs (health education, harm reduction, medical care, etc.)• Collect, track, document, and enter participant and program data in required systems to support funding requirements, program evaluation, quality improvement, and internal and external program reporting.• Monitor progress toward program objectives and recommend updates or improvements as needed.• Conduct HIV and HCV rapid testing in clinic and community settings• Provide education on HIV prevention, including PrEP and PEP and STIs• Conduct outreach in person and online, including in non-traditional settings (encampments, shelters, community sites, social and online networking sites)• Provide presentations and outreach education on HIV prevention• Maintain accurate and timely documentation while protecting patient confidentiality• Prepare and distribute outreach materials and prevention supplies as needed• Document services, outreach, and patient interactions in required systems• Participate in team meetings and program activities• Maintain professional relationships with patients, staff, and community partners• Travel to community sites and transport supplies as needed• Attend meetings, trainings, and community events as needed• Enhance professional growth

Qualifications

Minimum Qualifications

• High school graduate or equivalent• Minimum of one year experience in community education• Bilingual English/Spanish• Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record• Ability and willingness to work flexible hours, including evenings and weekends

Preferred Qualifications

• Associate or bachelor’s degree in related field with work or volunteer experience in community educationRequired Skills/Knowledge/Abilities• Ability to present information accurately and effectively both verbally and in writing to individuals and groups in both English and Spanish• Ability to create a comfortable, supportive learning environment• Ability to interact with all VCC personnel and the public in a professional manner• Excellent verbal and written skills necessary for communication with patients/clients, clinicians and other staff• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs• Ability to work independently, take initiative, and be proactive• Ability to analyze, prioritize and meet deadlines• Ability to track and manage time effectively• Strong organizational, interpersonal and leadership skills• Ability to handle confidential materials and information in a professional manner• Excellent customer service skills and commitment to providing the highest level of customer satisfaction• Excellent clerical, data collection, report preparation and organizational skills• Ability and willingness to meet the organization’s attendance and dress code policies

Pay Range

• $24.00 - $26.00 Depending On Experience