Job Description

Classification: Premium Server
Department: Hospitality
Reports to: Manager/Assistant Manager/Supervisor, Hospitality

At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!

Our Servers work in our premium clubs during games and concerts at Rogers Arena, providing a superior level of food and beverage service to our guests. This is a part-time, hourly, events-based position.

A typical shift includes:

• Providing an exclusive premium service experience to members of our private clubs and VIP areas, serving food and beverages during events and non-event times
• Processing guests’ orders to ensure all items are prepared properly and on a timely basis
• Communicating with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with food and service
• Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Must be at least 19 years of age
• Must be able to work weeknights, weekends, and holidays with a start time of approximately 4:00pm
• Must be able to safely lift up to 35 lbs.
• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
• At least two years of service experience in a fine dining establishment
• Completion of Serving it Right Certificate
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Strong communication and listening skills and ability to communicate with guests and respond to inquiries
• A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
• Non-Canadian residents must have valid work permits expiring no earlier than January 2026
• This is an onsite role at Rogers Arena in downtown Vancouver

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

CLAC, LOCAL 501 BARGAINING UNIT POSITION