Job Description

Create your best future and join Westpac Partnerships and Referrers as a Premium Partnership Manager

Melbourne, VIC
Permanent | Full‑time

What’s the role?

This role is a permanent full-time opportunity for an experienced home lending professional looking to deepen their relationship management capability within the affluent and medical professions segment.

You will be accountable for growing a portfolio of affluent customers, with a particular focus on medical professionals. You will deliver end‑to‑end home lending and credit solutions that are aligned to customer needs, policy, and Westpac’s risk appetite. You’ll act as a key point of contact, providing tailored lending o help grow and protect your customers’ wealth.

Working closely with a Relationship Manager and broader stakeholder group, you will deliver strong customer outcomes while supporting sustainable portfolio growth. You will balance customer advocacy with sound credit judgement, operating effectively in a high‑volume, fast‑paced environment.

This role requires strong execution, prioritisation, and resilience, with a clear focus on doing what is right for customers and the bank.

What do I need?

• Experience in home lending and relationship management, within affluent, or professional customer segment
• Strong understanding of credit assessment, with the ability to manage complex lending scenarios, and self-employed.
• Proven capability to work under pressure in a high‑volume, performance‑driven environment
• Demonstrated customer obsession, with a track record of building trust and long‑term relationships
• Strong communication and stakeholder engagement skills.
• Experience supporting medical or professional customers (desirable)
• OBP skills and OVA accreditation (favourable)
• TLA knowledge (favourable)
• A strong commitment to risk management, compliance, and sustainable outcomes

Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.