Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Analyze, design, develop, and deliver high-quality classroom and digital learning programs that meet key agency metrics within budget and timelines, while also supporting organization-wide projects.

Learning Program Design & Development

• Assess and analyze training needs in alignment with business strategies and agency goals.
• Conduct research on industry best practices and current trends; facilitate focus group discussions with Master Trainers, Agency Strategy & Business Development teams, and Training Partners.
• Design and develop comprehensive training programs across various formats (e.g., classroom, e-learning, microlearning, blended learning).
• Create training materials including scripts, workbooks, facilitator guides, and translations.
• Develop e-learning content using advanced and innovative tools such as Articulate 360, Adobe Captivate, or other industry-leading applications.
• Monitor and evaluate curriculum design and training delivery effectiveness.
• Collect and analyze feedback through multiple channels to inform continuous improvement.

Training Delivery

• Facilitate agent development programs via diverse learning platforms, including in-person sessions, virtual classrooms, and live events.
• Provide support for additional training delivery needs as required.

Projects & Additional Duties

• Assist in the implementation of business-related projects.
• Perform other duties as assigned by the supervisor to support operational and strategic objectives.

Job Requirements:

• Bachelor’s degree in any discipline.
• LOMA qualification, certification as facilitator for BAMC, LIMRA/GAMA Agency Management Programs or equivalent will be value added.
• Minimum of 3 years’ experience in training, preferably within the insurance industry.
• Proven experience in project management, program design, and development.
• Quick learner with a strong curiosity and ability to conceptualize ideas.
• Demonstrates self-discipline, strong work ethic, eagerness to learn, and commitment to delivering high-quality results.
• Good analytic, presentation, communication, interpersonal and facilitation skills.
• Able to prepare & upkeep training materials by using most common software (e.g. MS Office suite).
• Fast learner, curiosity for knowledge and able to conceptualize ideas.

#LI-DNI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.