Da li si komunikativna, ljubazna i prijatna osoba? Odlično govoriš i pišeš njemački jezik? Ako si se prepoznala/o u ovome — možda baš tebe tražimo! U potrazi smo za ljudima koji vole da uče nove stvari, spremni su da pruže podršku klijentima i, prije svega, obezbijede vrhunsko korisničko iskustvo.
Pozicija Predstavnik korisničkog iskustva podrazumijeva razumijevanje potreba naših korisnika i pružanje kvalitetne podrške. Tvoj cilj biće da pomogneš korisnicima i obezbijediš da sve funkcioniše besprijekorno, a tvoji glavni zadaci uključivaće:
Šta očekujemo od tebe:
Šta možeš da očekuješ od nas:
Prethodno iskustvo nije neophodno — dovoljno je da si spreman/na da učiš i uživaš u tom procesu!
Ako želiš da se oprobaš u novoj ulozi, pošalji nam svoj CV i pridruži nam se!
Biće kontaktirani samo kandidati koji uđu u uži izbor. Srećno!
Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.
Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.
With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.
In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.
Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.
