Job Description

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.

Minimum knowledge, skills, and abilities:

• Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree
• • Experience in a health care setting in an insurance/billing/collections/coding role
  • Knowledge of insurance benefits
  • Knowledge of CPT and ICD-10 codes preferred
  • Knowledge of billing processes for clinic and hospital settings
  • Ability to articulate clearly and to communicate in an understandable manner
  • Ability to read and communicate effectively in English
  • Basic mathematical skills
  • Strong computer skills with ability to learn specific computer systems
  • Positive, appropriate customer service skills

  • Able to work effectively as a leader and member of a team