Job Description

About Atera

If you love technology, this position is everything you’d want for your career.

Atera is an all-in-one AI powered IT platform that is revolutionizing the IT industry. By paving the way as the leading AI-powered IT platform, Atera's Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and Reporting solution helps over 13,0000 companies achieve 10X operational efficiency, cut down time-to-resolution, and deliver better resolutions, faster and with ease.

Atera’s team of passionate, dedicated, and committed individuals are driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive and challenge the norm.

About the role

We are seeking a highly motivated, technical, and leadership-oriented Pre-Sales Team Lead to spearhead our Pre-Sales efforts and work alongside our sales division. In this role, you will lead a team of talented SEs while remaining hands-on, playing a critical part in driving business growth across our global sales divisions.

You will provide top-notch technical guidance for high-stakes deals, acting as a technical advisor to Account Executives and Business Partners, while simultaneously mentoring your team, optimizing sales methodologies, and ensuring technical excellence across the board.

This role combines multiple layers of expertise, leadership, high-level solution engineering, and cross-departmental collaboration. If you are a natural leader with high charisma, deep technical roots, and a passion for building winning teams, this is the challenge you’ve been looking for.

Responsibilities:

• Team Leadership & Mentorship: Lead, coach, and develop a team of Pre-Sales Engineers, fostering a culture of excellence, continuous learning, and technical proficiency.
• Hands-on Deal Execution: Act as the lead technical advisor on strategic and complex accounts; join sales reps on product demos to present technical solutions and overcome complex objections.
• Process Optimization: Define and refine Pre-Sales methodologies, demo playbooks, and technical validation processes to improve win rates and shorten sales cycles.
• Technical Authority: Maintain an expert-level understanding of Atera's products, AI capabilities, and the RMM/PSA landscape.
• Cross-functional Collaboration: Partner with Sales Leadership, Product, and R&D to align product roadmaps with market feedback and ensure the team has the resources needed for technical resolution.
• Environment Management: Oversee the management and maintenance of advanced demo environments and technical assets used by the team.
• Enablement & Content: Work with the Enablement team to create technical materials, webinars, and training programs for both the Pre-Sales team and the wider sales organization.
• Performance Tracking: Monitor team KPIs, project pipelines, and resource allocation to ensure the sales divisions are supported efficiently.

Requirements

• 5+ years of experience in technical Pre-Sales, Sales Engineering, or Solution Consulting.
• Proven experience in a leadership or senior/lead role, with a track record of mentoring others or leading technical projects.
• Deep Technical Background: Expert understanding of IT services, RMM, PSA, cloud infrastructure, and scripting (PowerShell/Bash/Python).
• Sales Acumen: Strong understanding of the sales cycle and a "closer" mindset; ability to articulate value, not just features.
• Fluent English: Exceptional oral and written communication skills (additional languages, especially Spanish, are a major advantage).
• Strategic Thinking: Ability to manage team workflows while simultaneously handling individual high-priority tasks.
• Communication Excellence: Masterful presentation skills, capable of commanding a room and simplifying complex AI/technical concepts for any audience.
• Availability: Willingness to work Monday-Friday and travel occasionally for conferences or partner site visits.

This position is solely for our Tel Aviv office, with a Monday to Friday work week.

About Atera

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