Job Responsibilities:
Attend to new sales enquiry, build relationships with current and new customer base
Testing and troubleshooting of faulty products both indoors and on sites (if required)
Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors
10% focus on account management / 90% focus on technical & sales support
Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse
Management of Warranty Claims/ Key Codes for customers with proprietary systems
Maintenance of AASG office Access Control systems
Provide technical support, advise and product training to Professional end-users, system integrators and distributors
Liaise with ASSA ABLOY colleagues (local & oversea) to maximize customer service levels
Preparation of Sales Promotional and/or marketing catalogues/materials for Sales personnel
Follow up with Factories and/or customers for replacements products/parts
Attend Sales Meetings, Product Promotions/Seminars, Training Sessions and other industry related functions when required
Ensure clients are kept up to date with appropriate Catalogues, Samples and Point of Sale material
Ensure <5% failure rates for all new batch of good
Any other task as assigned by the Company from time to time
Job Requirements:
Open to fresh ITE graduates and higher qualifications
Computer Literate (Microsoft Office)
Self-motivated and good interpersonal skill
Fluent in English
Security System experience is preferred
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Let’s create a safer and more open world – together!
ASSA ABLOY is the global leader in access solutions with sales of SEK 150 billion and 63,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world.
We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have responsibilities to grow with and opportunities to explore? Join us!
