Job Description

Pre-Sales Solution Engineer
Milan, Italy

About the position:

As the Pre-Sales Solution Engineer, You will partner with our distribution account managers as the key technical lead throughout the sales lifecycle. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. This role is for someone who wants a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.

Specific responsibilities include, but are not limited to:

• Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on-site

• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with customers.

• Communicating with prospective customers, assisting and guiding them through their evaluation and selection process

• Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives

• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment

• Sharing information with the sales and technical teams about our products and the market

• Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology

• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company

• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility

• Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars. 

• Ownership of technical sales opportunity closure

What you will bring to our team:

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5+ years of relevant work experience

• Confident and enthusiastic presentation skills

• Quick and self-motivated learner

• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs – must be fluent in Spanish and English 

• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality

• Ability to maintain excellent relationships with customers and colleagues

• Ability to work individually and within a highly collaborative team

• Willingness to learn and adapt in a dynamic and fast changing environment

• Authoritative business analysis capabilities

• Advanced troubleshooting skills

Technical Qualities 

• Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,

• Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies

• Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies

• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions

• Broader knowledge of server and cloud offerings in the tech industryi.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

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