Black Box

Pre-Sales Modern Workplace (UC/CX) - Gurgoan

Black Box  •  Republic of India (Onsite)  •  12 days ago
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Job Description

Required Skills and Qualifications

  • Technical Expertise: Strong background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution – CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure.
  • Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology – On Prem and Cloud Solutions.
  • Communication Skills: Ability to translate customer requirement into clear business value.
  • Business Acumen: Understanding of industry trends and ability to map solutions to client goals.
  • Experience: Typically 4-6 years in presales, solutions engineering
  • Education: Bachelor’s degree in Electronics & Communication / Computer Science / Electronics Engineering

Key Competencies

  • Problem-solving: Ability to handle objections and think creatively.
  • Collaboration: Working with sales, product, and customer success teams.
Black Box

About Black Box

Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across the United States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black Box serves businesses across financial services, technology, healthcare, retail, public services, and manufacturing.

Supported by a global team of around 3,600 professionals and strategic partnerships with leading technology providers, Black Box delivers end-to-end solutions in network integration, digital connectivity infrastructure, data center buildouts, modern workplace solutions, and cybersecurity. Its Technology Products portfolio enhances business operations with cutting-edge solutions in AV, IoT, KVM, Networking, Infrastructure, and Cables.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Plano, Texas
Year Founded
1976
Website
blackbox.com
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