s:
• Attend pre-sales meetings with sales staff and meetings with the customer where input/contribution is required
• Design and present innovative solutions to customers
• Create technical documentation and all relevant hand over documentation including technical design documents
• Analyze IT Infrastructure Services requirements for customers and design appropriate cost-effective services/solutions
• Solutions/Service Design dealing with all components of an IT Infrastructure, Transition & Transformation (Technology & Services)
• Evaluate, recommend, architect and implement Services solutions to enhance the IT Infrastructure Services.
• Build solution documents, effort estimates & pricing.
• Participate and team up with sales, delivery and Partner Managers to provide complete solutions to customers.
• Responsible to build and propose transformational services to customers, identify triggers, identify key IT Infrastructure issues which impact the business and make recommendations to customers.
• Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.
• Map competition and develop appropriate winning sales strategies, often in conjunction with Partners.
• Assist the sales group with (RFX) requests for quotes, information, bids, proposals and statements of work.
• Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers.
• Present technical briefings to executives.
• Work with Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP/RFI/RFQ responses, Solutions, Pricing, etc.)
• Support customer acquisition, conversion and retention targets
• Work closely with relevant personnel within Network Services, Managed Print Services and Software Solutions and provide advice, support and consultancy on related deals/projects where required
Requirements:
• Relevant experience as a Pre-sales Consultant from a similar role
• Some previous client facing experience is essential
• Good presentation skills
• Appropriate level of competence in documented skills (per competency framework)
• Some relevant technical qualification/certification is a bonus.
• Deep understanding of IT infrastructure
• Able to solve challenges faced by enterprises and IT practitioners in managing their increasing complex IT infrastructure
• Deep understanding of current IT sourcing models
• Pre Sales/Solution Design and/or Service Delivery Experience with IT Infrastructure Services
• At least 5 years’ experience in professional services/alliances/solution engineering/consulting/technical sales with expertise in architecting and deploying solutions, and rolling out new technology and solution initiatives
• Significant experience in a senior pre-sales support role in a technical environment
• Minimum Degree on Technology related stream
Desired Skills and Abilities:
• Strong critical thinking and decision-making skills
• Ability to provide authoritative technical advice
• Familiar with cutting edge technology
• Familiar with cutting edge technology
• Customer-focused, with a strong track record in placing customer needs at the heart of decision making
• Familiar with IT infrastructure solutions which include Network, Voice, Storage, Servers, Data Center, Structured Cabing, Cloud Solutions
• Familiar with Service Desk, Desktop Support, Field and Maintenance outsourcing solutioning
Millennium Technology Services (MTS), headquartered in Singapore, is a global provider of world-class business solutions and IT services. With a strong focus on serving multinational corporations, MTS caters to over 90 Fortune 500 clients across the globe. Our commitment extends to 15 countries, where we operate through 24 business entities. While our primary emphasis lies in Asia and the ASEAN region, we collaborate with partners in Europe, the Middle East, and the United States.
At MTS, we offer a comprehensive suite of services designed to empower enterprises. Our key service offerings include:
1. Infrastructure as a Service (IaaS): We provide robust and scalable infrastructure solutions, enabling organizations to optimize their technology resources.
2. Security as a Service (SECaaS): MTS ensures the safety and integrity of critical data through cutting-edge security services.
3. Storage as a Service (STaaS): Our storage solutions enhance data management and accessibility.
4. Unified Communications as a Service (UCaaS): We facilitate seamless communication and collaboration across geographies.
5. Contact Center as a Service (CCaaS): MTS delivers efficient and customer-centric contact center solutions.
Our expertise spans various industries, with a strong foothold in Banking, Financial Services, and Insurance (BFSI), Automotive, and Healthcare sectors. As a socially responsible employer, MTS boasts a team of over 500 highly talented professionals, guided by a world-class multinational executive leadership team. Visit our website at MTS Cloud to explore how we drive innovation and value for enterprises worldwide12.
