Envision Employment Solutions

Pre-Sales & Client Success Consultant

Envision Employment Solutions  •  Cairo, EG (Onsite)  •  1 month ago
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Job Description

Envision Employment Solutions is currently looking for an Pre-Sales & Client Success Consultant for one of our partners, a global leader in the software development field.

About:

The Pre-Sales & Client Success Consultant will own the client experience from initial demo through to post-sale satisfaction — shaping the processes, templates, and communication standards that the team will scale on.

Responsibilities:

Pre-Sales

  • Run product demos for Gulf-based prospects (remotely and occasionally on-site)
  • Lead discovery calls to understand client pain points and qualification
  • Prepare and customize demo environments or presentation materials per client context
  • Support the sales lead in deal progression — not expected to close alone

Client Engagement

  • Act as the primary point of contact for clients post-demo and post-sale
  • Conduct regular check-in calls, handle feedback, and manage escalations
  • Build and maintain strong relationships with Gulf client stakeholders
  • Travel to Gulf client sites occasionally for strategic meetings or onboarding

Internal Coordination

  • Translate client feedback into clearly structured briefs, then hand off to the BA/PM team
  • Coordinate with the product and tech teams on client timelines and expectations
  • Document client interactions, requests, and outcomes in a consistent, organized manner
  • Contribute to building out client communication templates and demo playbooks (as first hire)

Requirements

  • Fluent English — confident in written and spoken communication with Gulf clients
  • 3–5 years of experience in a client-facing role (pre-sales, account management, or customer success)
  • Comfortable running live product demos with minimal supervision.
  • Strong organizational skills — able to manage multiple clients and follow-ups simultaneously
  • Basic technical literacy — understands SaaS concepts, APIs at a conceptual level, and can speak to product capabilities without deep engineering knowledge.
  • Experience working with Gulf-based.
  • Background in a SaaS or software product company.
  • Degree or background in MIS, Computer Science, Business Administration, or a similar blend of tech and business.
  • Experience working in or alongside a product/tech team.
  • Arabic fluency (beneficial for Gulf client relationship-building).
  • Familiarity with CRM tools or client tracking systems.
  • Experience being the first in a role and building process from scratch.
Envision Employment Solutions

About Envision Employment Solutions

Envision was founded in 2013 to support the Egyptian market with Talent Solutions. We provide full recruitment, headhunting, payroll, and onboarding services for your temporary, permanent, and full-time employee needs. We now successfully support some of the country’s largest businesses across the MENA regions. We have been immensely successful in creating a global network of highly adept intelligent professionals that can add value by enabling organizations to achieve their mission critical projects and goals.

Keeping pace with the ever-changing business landscapes, and the growing need for talented professionals has become ever more challenging. This is where Envision comes into play to bring skilled candidates to your organization. Our professional consultants are exceptionally skilled in identifying top talent in the MENA region and matching them with our client’s needs. We have a wide network of talents across various sectors, with a focus on the IT/Software sector.

All our resources are multifaceted and come with years of commended performance. Project completion rate of our consultants is 95%, 5% is attributed to unforeseen situations like project shutdown, health issues, relocation, etc. We appreciate the experience that our candidates bring from various industries, and we like to leverage it for the mutual benefit of both clients and candidates.

We work in partnership with your management team, hiring managers or Talent team to determine your recruiting needs, while optimizing your hiring budget.

Industry
Unknown
Company Size
11-50 employees
Headquarters
El-Sheikh Zayed, EG
Year Founded
2013
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