Job Description

Position Title: Workers Compensation/Pre-Registration Specialist

Location: Hybrid; Office 2 days/Remote 3 days (Office location to be determined)

Organization: Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder

Overview

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Workers Compensation Specialist/Pre-Registration Specialist to join our team. As two of the region’s most respected providers of orthopedic and upper extremity care, we offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development.

Position Summary

• The Workers Compensation Specialists are responsible for answering calls related to Workers Compensation to schedule patient appointments with required patient information, assist Nurse Case Managers and collaborate with Workers Compensation Adjusters for patients while following State and Federal guidelines.
• Workers Compensation Specialists work daily spreadsheets to verify workers compensation cases, check appointments to ensure proper and accurate scheduling, employer information and verify correct address for claim submission.
• Monitor the Workers Compensation emails to assist internal staff and outside correspondence.
• Monitor Workers Compensation TEAMS Chat to assist internal staff to assure proper registration of patient claims.
• This position is to ensure that all calls are answered in a timely manner and requested information is provided to the Nurse Case Managers and Adjusters within 24 hours of the request.
• Follow Workers Compensation State rules, panel acknowledgement providers, and US Department of Labor rules and regulations.
• These duties are shared on a rotating schedule supplied by the manager of the department.
• The daily spreadsheet is prepared and uploaded by the Manager of the department.

Qualifications

Education:

• High School Diploma/GED or equivalent working knowledge preferred.

Skills:

• Ability to remain calm and exhibit professionalism and courtesy.
• Ability to multi-task in a fast-paced environment.
• Ability to work under pressure.
• Ability to work independently and as part of a team.
• Physical/Mental Demands: Requires sitting for long periods of time. Some bending and stretching required. Manual dexterity using a computer keyboard at a fast pace.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Experience:

• Requires 2 or more years of direct experience with Workers Compensation and/or vast experience with Medical Insurance.

Compensation & Benefits

• Comprehensive benefits package including medical, dental, and vision plans
• 401(k) with employer match
• Benefits begin the first of the month following hire date (for full-time employees)
• Generous paid sick and vacation time
• 7 paid holidays annually
• Opportunities for growth and advancement
• Employee referral reward program

About Premier Orthopaedics & Philadelphia Hand to Shoulder

Premier Orthopaedics and Philadelphia Hand to Shoulder Center (PHSC) are leading providers of comprehensive musculoskeletal care throughout Pennsylvania, New Jersey and Delaware.

Premier Orthopaedics delivers expert treatment for orthopedic injuries, joint disease, interventional spine care, regenerative medicine, and comprehensive physical therapy services, supported by more than 170 providers across 50+ locations. Our facilities include state-of-the-art MRI centers, outpatient surgery centers, physical therapy clinics, and orthopedic urgent care centers to ensure timely access to high-quality, patient-focused care.

Philadelphia Hand to Shoulder Center (PHSC), a division of Premier Orthopaedics, has been nationally recognized for more than 50 years for its specialized care of the hand, wrist, elbow, arm, and shoulder. Our fellowship-trained surgeons and certified Hand and Occupational Therapists collaborate to provide seamless care—from diagnosis and treatment to post-operative and rehabilitative recovery. With 10+ convenient locations across Pennsylvania and New Jersey, PHSC offers advanced, integrated care to restore function, mobility, and quality of life for patients with upper extremity conditions.