Job Description

Location: Calvary Los Angeles Pre Planning Sales

Status: Exempt, Full - Time

At the Department of Cemeteries and Mortuaries of the Archdiocese of Los Angeles, we are passionate about our belief in our corporal work of mercy and in our commitment to our ministry of providing expert knowledge and leadership in the preplanning of cemetery and mortuary arrangements.

As a non-selling manager of the preplanning team, the Preplanning Location Manager provides daily support to the Preplanning Team by managing the department and represents the Archdiocese of Los Angeles while helping families and staff.

ESSTENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

• Responsible for developing a quality professional sales team that follows the teachings of the Catholic Church.
• Non-selling manager of preplanning counselors reporting to the director of Preplanning Manager.
• Responsible for properly managing all leads, sales activities, and sales results.
• Create and maintain high standards of ethics, quality, and service in all areas of responsibility.
• Ensure direct reports understand their individual responsibilities and authority.
• Create productive environment with consistent supervision, development, and motivation of responsibility.
• Responsible for achieving sales targets with quality of sales production for assigned preplanning team.
• Create individual improvement plans including personalized training, mentoring, and coaching for direct reports.
• Responsible for recruiting, hiring, and training of preplanning counselors within assigned preplanning team.
• Direct, Oversee & Conduct regular sales/training meetings – covering such items as, sales techniques, sales achievements, new policies, products contract or sales goals, or achievements, etc.
• Recommend and implement disciplinary actions.
• Participate in the weekly location management meetings within region to discuss successes and areas of improvement at the location.
• Create work schedules for preplanning team members.
• Promote cooperation and teambuilding with all cemetery departments.

Qualifications

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

• Bachelor’s degree and/or equivalent business or sales experience equivalent.
• Minimum of three years’ experience in direct sales management with consistent sales performance.
• History of positive leadership, good judgment and management skills.
• History of recruiting, hiring and training and retaining sales team members.
• History of meeting/exceeding sales team targets.
• Experience in all aspects of the sales cycle.
• Experience in customer service and conflict resolution.
• Experience in developing action plans and activity tracking systems.

Knowledge, Skills and Abilities

Knowledge of:

• Microsoft Office Suite (Outlook, Word, Excel, and Power Point).
• Using software systems such as CRM, Salesforce, Premier Suites or MIS.

Skills in:

• Self-starter, flexible, challenge oriented and personable.
• Excellent motivation and training skills.

Ability to:

• Multitask, prioritize and create a team atmosphere.
• Travel daily within the Archdiocese of Los Angeles area, occasional overnight stay may be required.
• Develop and maintain effective working relationships.

Physical and Environmental Requirements

• Ability to frequently exert up to 10 pounds of force to move objects and occasionally lift or move up to 20 pounds.
• Retrieve or file documents from 4-drawers-cabinets 5 feet high.
• Reach above shoulder level or crouch to retrieve documents or materials from upper drawers, cabinets or shelves or crouch to reach lower drawers, or shelves.
• Perform tasks intermittent bending, stooping and walking.
• Sustain frequent movement of the fingers, wrist, hands and arms.
• Long periods of sitting, standing and/or walking.