Job Description



Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Desert Regional Medical Center hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status

Job type: Full Time

Shift: Days

GENERAL DUTIES:

To assure that all patients are registered in a timely, accurate and professional manner, and that all necessary identification, demographic and insurance is obtained and documented.

These services further the vision of Desert Regional Medical Center to create unique environments, where patients, their families, doctors and staff come together to achieve longer and better lives in the fight against cancer.

Responsibilities

DEPARTMENT SPECIFIC DUTIES:

Establish procedures to ensure all new patients are pre-registered three days in advance.

Establish procedures for interviewing returning patients and verifying identification, demographic and insurance information.

Responsible for the completion of all registration charts and financial folders. Respond to patient accounting requests for demographic and insurance updates.

Communicate appropriately with all departments relative to daily activities.

Responsible for supervision of department staff in regard to recruiting, performance management, disciplinary action and in-service/orientation.

Interact with patients and their families in a professional manner, particularly during stress situations.

Provide excellent customer service.

Qualifications

Required:

• Complies with regulatory requirements (i.e. TJC) appropriate for position.

1. Knowledge of benefit provisions and authorization processes for federal and state intermediaries, and contracted commercial payers.
2. Proficiency in MS Word, SMS Invision, HDX eligibility verification and Host hospital registration system.
3. Strong interpersonal skills.
4. Minimum three years supervisory experience, preferably in a hospital setting.

Excellent oral and writing skills

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Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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