Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
JOB PURPOSE
Our Waiter / Waitress is a guest-facing role responsible for delivering an exceptional and luxurious dining experience that aligns with the standards of Prada ION Caffe. You are expected to embody the highest level of personal presentation, product knowledge, and service etiquette.
As the face of Prada caffe, our Waiter / Waitress plays a critical part in creating a welcoming, refined, and memorable customer experience. You work closely with the Front of House (FOH) team to ensure smooth daily operations and upholds the image and values of the brand.
As Prada Caffe Waiter / Waitress, you must display:
• Warm and genuine hospitality
• Impeccable grooming and personal presentation
• Attention to detail and product knowledge
• A can-do attitude and a positive approach toward change and training
• Initiative and ability to multitask under pressure
• High standards of hygiene and professionalism
• Strong communication and interpersonal skills
• Professional demeanour and appearance that represent the brand at all times
• Willingness to support the broader team across duties
RESPONSIBILITIES
• Provide warm, courteous, and elegant service throughout the guest journey
• Set and reset tables with precision according to SOP
• Confidently explain food, beverage, and retail items, including ingredients and allergens
• Take guest orders efficiently and accurately using POS
• Deliver food and beverages with finesse, ensuring proper timing and presentation
• Monitor tables proactively to anticipate guest needs
• Handle complaints or special requests with urgency and empathy
• Communicate effectively with kitchen, bar, and teammates
• Participate in daily briefings and ongoing training
• Maintain cleanliness and organisation of FOH areas
• Follow all hygiene and food safety regulations
• Support opening and closing duties as assigned
• Handle guest payments and billing with accuracy and discretion
The activities described above are listed by way of example and not exhaustively.
KNOWLEDGE AND SKILLS
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit.
The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 620 stores as well as e-commerce channels, selected e-tailers and department stores around the world.
The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 15,529 employees (at June 30, 2025, excluding Versace).
Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
