Job Description

Practice Group / Department:

Practice Support - London

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

The Role

We are looking for an experienced and proactive Practice Support Executive (PSE) to support 2-3 partners and the wider CTFS team. This role will provide high‑level, hands‑on support to partners and the associate team, working closely with clients, Business Development and wider support functions. The successful candidate will be a confident, solutions‑focused individual who enjoys managing complex workflows, takes ownership, and can work at pace with minimal escalation.

Why this role?

You’ll step into a key, trusted support role within a collaborative team, with real ownership, visibility and variety. It’s ideal for someone who enjoys being relied on, thinking ahead, and making a tangible difference day to day.

Key Responsibilities

• Managing heavy, complex diaries with constantly changing priorities
• Organising complex travel across multi-jurisdictions
• Handling expenses, billing and disbursement queries
• Managing matter openings end to end, including conflict checks and engagement letters
• Acting as a confident, client‑facing point of contact
• Working closely with BD, supporting marketing campaigns and client initiatives
• Producing and amending documents as needed

Key Skills and Experience

• Organised, proactive and solutions‑focused
• Comfortable working with senior stakeholders and clients
• Strong judgement and attention to detail, especially with complex information
• Calm and resilient in a fast‑paced environment
• Able to adapt communication style and work collaboratively with others
• Experience in a professional services environment, with exposure to matter management and billing

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here