Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Practice Supervisor directly supports the Practice Manager and Operational management. Provide direct supervision of front and back-office staffing. Ensures timely, efficient, and quality patient care by managing staff schedules, appropriate training, and monitoring staff performance. Supervising the front end of the revenue cycle by ensuring complete registration and accurate patient intake.

Primary Responsibilities:

• Operational Leadership: Oversees front-end Revenue Cycle operations, ensuring performance metrics are met and supporting organizational goals through change management and staff supervision
• Process Improvement: Leads initiatives to enhance workflow efficiency and productivity, collaborating with staff and physicians to integrate regulatory requirements into daily practices
• Training & Onboarding: Provides comprehensive orientation and training for new hires, including technical, clinical, and customer service components
• Project & Change Management: Participates in and leads projects aimed at improving operations, managing change, and addressing departmental trends or issues
• Budget & Communication Oversight: Contributes to budget planning, monitors spending, fosters cross-functional communication, and resolves patient concerns effectively

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualification:

• 2+ years of direct healthcare experience as a Lead or Supervisor

Preferred Qualifications:

• Experience working in a clinical role (medical assisting, nursing, radiology, laboratory, etc.)
• Proven understanding of the complexities within a multi-specialty operation
• Ability to work compatibly with patients, physicians, and other staff
• Ability to set benchmarks and standards to meet and exceed expectations of The Clinic

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment