City West Medical Centre is a small but busy general practice located in central New Plymouth. They are a close- knit team and their commitment to their patients is at the core of everything they do. Their values in “going the extra mile” are key to how they operate.
The role on offer
This role is ideal for an experienced non-clinical Practice Manager/Receptionist who enjoys becoming fully immersed in taking on the responsibility of the administrative functions of the practice. On any one day you will be attending to patient needs, answering phones, appointment scheduling, managing patient records such as updating files and registering new patients. Along with this you will be overseeing all invoicing and accounting functions, payroll and attending to staff along with other tasks as required.
Being the first point of call for patients it is expected that high priority will be given to ensure their experience is positive and their needs are met in a timely and professional manner.
The ideal person
A practice manager’s role is the glue that keeps the whole operation together. We are seeking a person who can keep the practice running smoothly whilst also responding to any unexpected issues that regularly crop up.
Your ability to keep the wheels turning and ensure that all the boxes are ticked in daily administrative functions are key to the success of this role. Along with this we are seeking someone with the following skills, attributes and experience:
2-3 years plus experience in working as a Practice /Admin Manager preferred
A good working knowledge of Med Tech Evolution
Computer savvy and well experienced in the use of Microsoft Office Suite
Good all round financial and administrative skills including payroll
Ability to look at ways of improving administrative systems and processes
Be able to demonstrate confidentiality and follow health and safety protocols
Understand the importance of treating patients professionally and promptly dealing with any issues that arise
Have a commitment to getting things done!
For the successful person you will join a practice that is more like a family environment where everyone pitches in and allows the doctor to do what they do best, the care of the patients.
Please apply online attaching an updated CV and a cover letter which must outline why your skills and experience would be ideal for this role.
Applications close Sunday 7 June 2026.
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