Job Description

General Job Summary: Responsible for overseeing the operational and administrative activities of the offices. Ensures the practice is running smoothly and proficiently. Provide cost saving measures by running more efficiently and reducing operating costs.

Essential Job Functions:

1. Oversees the operations of the division.
2. Oversees the general direction, organize, supervise and be responsible for personnel and activities of all divisional departments.
3. Assists with business planning, recruitment and training of the staff.
4. Approves payroll for the division.
5. Provides guidance and support to the OL team while building relationships practice wide.
6. Participate in the development and administration of goals, objectives and procedures.
7. Maintain adequate staffing coverage for the designated locations.
8. Provide feedback consistent feedback to staff.
9. Completes and conducts annual performance reviews.
10. Conflict management with impartial resolutions.
11. Promote and assist in the development of the OL offices and new office sites.
12. Assist in marketing Ortho Louisville, providers and locations to local businesses and other healthcare providers.
13. Maintain adequate supplies for daily operations.
14. Participate in establishing and carrying out divisional financial and budgetary activities.
15. Participate in preparing and reporting on clear and concise administrative and financial reports.
16. Analyze problems, identify alternative solutions, project consequences in proposed actions and implement recommendations in support of goals.
17. Manage general activities related to the services provided.
18. Consult with and maintain effective working relationships with other executives, providers and Board members.
19. Maintain the facilities in accordance with local, state and federal regulations and requirements.
20. Ensure HIPAA/OSHA compliance and all other regulatory requirements.
21. Complies with and promotes compliance of company policies and procedures.
22. Assist in operational policies and procedures governing the department.
23. Perform other duties that may be necessary or in the best interest of the practice.

Requirements

Education/Experience: An Associate's degree in the healthcare field required with a Bachelor's degree preferred. At least five years of management experience in a private practice setting. Minimum of seven years medical office experience.

Performance Requirements:

Knowledge:

1. Knowledge electronic health records and practice management systems.

1. Knowledge of HIPAA guidelines.
2. Knowledge of operational characteristics, services and activities of a healthcare facility.
3. Knowledge of principles and practices of program development and administration.
4. Knowledge of principles and practice of clinical management.

Skills:

1. Skill in exercising a high degree of initiative, judgement, discretion and decision making.

2. Excellent organizational, multi-tasking and adaptability skills.

3. Strong attention to detail.

4. Strong computer skills with proficiency in Word, Excel and PowerPoint.

Abilities

1. Ability to identify trends and motivate workforce toward changes needed to adopt and remain competitive.
2. Ability to identify opportunities for improvement and change.
3. Ability to communicate and collaborate with staff, government officials, and the public.
4. Ability to guide management in its responsibilities while maintaining commitment to effective team functioning.
5. The ability to develop and motivate a team and ability to provide and support a vision and direction is required.
6. Ability to function in a team-oriented environment.

Equipment Operated: Standard office equipment including computers, fax, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment; noise level is low to moderate. Fast paced position with large workload.

Required Mental/Physical Demands: Varied activities including standing, sitting, bending, and lifting occasionally up to 50 pounds. Considerable walking to consult with providers, coworkers and staff. High level of stress related to multiple administrative responsibilities.